Content Designer

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Create clear, user-centred content for public sector digital services. Responsibilities include writing in plain English, applying style guides, planning and using user research, interpreting data, sketching and prototyping content ideas, explaining design decisions, and collaborating within multidisciplinary agile teams. Experience with UK government services, the GOV.UK style guide, and accessibility standards is desirable.
Summary Generated by Built In
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.
We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.


Content Designer

We are looking for a Content Designer to create clear, user-centred content for public sector digital services. You will work at pace in an agile team, using research and data to shape content that people understand first time.

What you will do
  • Design and write content for digital services using plain English and a style guide.

  • Take a user-centred approach, basing content decisions on user needs.

  • Plan user research and use research findings and data to inform content design.

  • Share content ideas quickly through sketching and prototyping.

  • Explain your design decisions clearly to colleagues and stakeholders.

  • Work at pace as part of a multidisciplinary agile team.

What you will bring
  • Proven experience as a Content Designer on digital services.

  • Exemplary spelling, grammar and editing skills.

  • Experience writing in plain English and following a style guide.

  • Experience planning user research and using data to inform content.

  • Ability to sketch or prototype content ideas quickly.

  • Confidence in explaining design decisions to people from different backgrounds.

Desirable
  • Experience working on UK government services and knowledge of the GOV.UK style guide.

  • Understanding of accessibility standards (WCAG).

​

Diversity and Inclusion

At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported.

We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements.

As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.

​



Skills Required

  • Proven experience as a Content Designer on digital services
  • Exemplary spelling, grammar, and editing skills
  • Experience writing in plain English and following a style guide
  • Experience planning user research and using data to inform content
  • Ability to sketch or prototype content ideas quickly
  • Confidence explaining design decisions to people from different backgrounds
  • Experience working on UK government services
  • Knowledge of the GOV.UK style guide
  • Understanding of accessibility standards including WCAG
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The Company
HQ: London
300 Employees
Year Founded: 2011

What We Do

Scrumconnect Consulting is a UK national SME and award-winning software development consultancy with more than 300 consultants across the UK. It works with public-sector clients to build impactful digital services that improve millions of lives, combining design, engineering, and AI expertise. The company emphasizes experienced consultants, collaboration, knowledge-sharing, problem-solving, and a culture focused on sustaining innovation for its customers.

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