Summary:
We are seeking a Content Designer to develop persuasive, customer-centered copy across ecommerce and web experiences. This role owns messaging that helps customers discover, evaluate, and purchase with confidence. You will partner with design, merchandising, SEO, and lifecycle teams to deliver copy that supports both brand storytelling and conversion.
Duties and Responsibilities:
- Write and optimize copy for key website and ecommerce surfaces including homepage, category pages, PDPs, and landing pages.
- Develop campaign and merchandising copy aligned to seasonal and business priorities.
- Collaborate with SEO partners to build search-informed copy that remains readable and brand-consistent.
- Create copy frameworks for promotions, product launches, and value proposition testing.
- Partner with UX/UI and product teams on interface and microcopy for clarity and usability.
- Produce and maintain reusable content modules and message hierarchies.
- Support experimentation by drafting variant copy and documenting test hypotheses.
- Ensure all copy aligns with legal/compliance requirements and brand voice standards.
- Use performance data to refine messaging and improve engagement and conversion.
- Additional duties as assigned.
Skills and Competencies:
- Strong command of customer journey messaging and conversion-focused writing.
- Excellent editing and collaboration skills across cross-functional teams.
- Ability to prioritize high-volume requests while maintaining quality.
- Familiarity with CMS workflows and digital publishing cadence.
Minimum Qualifications:
- 4+ years of copywriting experience in ecommerce, D2C, or digital product contexts.
- Portfolio demonstrating high-performing website and campaign copy.
Preferred Qualifications:
- Experience writing UX copy and interface microcopy.
- Working knowledge of SEO and structured content practices.
- Experience in product storytelling for consumer brands.
- Familiarity with testing platforms and analytics tools.
Location:
- Our office follows 4 days onsite and 1-day remote schedule.
Travel:
- Occasionally, less than 25%
Skills Required
- 4+ years of copywriting experience in ecommerce, D2C, or digital product contexts
- Portfolio demonstrating high-performing website and campaign copy
- Strong command of customer journey messaging and conversion-focused writing
- Excellent editing and collaboration skills across cross-functional teams
- Ability to prioritize high-volume requests while maintaining quality
- Familiarity with CMS workflows and digital publishing cadence
- Experience writing UX copy and interface microcopy
- Working knowledge of SEO and structured content practices
- Experience in product storytelling for consumer brands
- Familiarity with testing platforms and analytics tools
ADT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADT and has not been reviewed or approved by ADT.
-
Retirement Support — A 401(k) with a per‑paycheck company match and the possibility of an additional year‑end contribution is positioned as competitive. Feedback suggests this is a reliable anchor of total compensation value.
-
Parental & Family Support — Paid parental leave, adoption/infertility support, and childcare discounts are highlighted as part of the package. Feedback suggests these offerings add meaningful non‑cash value across different employee groups.
-
Wellbeing & Lifestyle Benefits — Core medical/dental/vision coverage is paired with an EAP, wellbeing programs, and employee discounts, with noted emphasis on mental‑health initiatives. Eligibility beginning the first of the month after 31 days in many roles reinforces accessibility and day‑to‑day usefulness.
ADT Insights
What We Do
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go. For more information, visit www.adt.com.
