Content Designer - Product Discovery

Posted 2 Days Ago
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London, Greater London, England
Hybrid
Mid level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As a Content Designer at Wise, you will work with cross-functional teams to create intuitive customer experiences, influencing the quality and creativity of content. You will champion the Wise brand and collaborate with designers to build seamless user experiences. This role allows for ownership of content projects and significant impact on product design.
Summary Generated by Built In

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

Job Description

What you’ll be doing

You’ll be working with the cross-functional teams that make up scalable growth — a squad that empowers potential customers to fulfil their international money needs. You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.


Here’s how you’ll contribute

  • Get to know our customers, building empathy and a deep understanding of their needs 

  • Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love

  • Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad

  • Champion the Wise brand and its carefully-considered implementation

  • Work with designers from other squads to build a single, seamless experience for customers

This role will give you the opportunity to:


  • Deliver impact and ship work you’re proud of

  • Own content projects from end-to-end 

  • Work at the crossroads of marketing communication and product design

  • Define what great content looks like, then help deliver it

  • Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

Qualifications

About you:

  • Accomplished Content Designer with experience shipping world-class consumer products

  • Hands on experience delivering creative and product content in fast paced, engineering-led environments

  • Strong collaboration skills and experience working in cross-functional teams 

  • Familiarity with design processes and experience validating how content solves real customer problems

  • Exceptional content craft and a desire for quality

  • Appreciation for the power of brand, and a flair for bold Tone of Voice

  • Willingness to give and receive constructive feedback

Additional Information

Heads up, this probably isn’t for you if 

  • You have no hands-on experience of content design or working in UX.

What we offer in return:

Competitive base salary - £45,000 - £65,000 per annum 

Generous stock package

Lots of awesome Wise benefits

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Content Design

What the Team is Saying

The Company
HQ: Austin, TX
6,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

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WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
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