Content Designer, Localization Specialist

Company Description

About SEEK

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Our SEEK

At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:

• Passion: we are passionate about SEEK, our purpose, our customers and our community
• Team: we care about each other and collaborate to achieve together
• Delivery: we execute with excellence and achieve great results
• Future: we think and act for the long term

The Team

The Design Team at SEEK is made up of 60+ professionals including Product Design, Visual Design, Research, Design Systems, Content Design and Operations. We are distributed primarily across Australia, Malaysia and Hong Kong. Our vision is, "We create personalised, simple and beautiful job and talent seeking experiences by cultivating a company-wide culture that empowers everyone with human-centred design practices.

The Role

We’re looking for a tech-savvy, native Thai writer, who’s fluent in English, to help us create the best possible experience for our Thai customers, through high-quality translation and localisation.

As a Content Designer (Localisation) at SEEK, you’ll play a pivotal role in bridging communication across cultures and markets. You’ll ensure that all our product copy, marketing content, and other materials are not only translated accurately but resonate with our Thai audience in a culturally relevant manner. This full-time, hybrid role is designed to support our APAC business goals, aligning with the company's strategic objectives to enhance accessibility, inclusion and engagement in our diverse markets.

The role reports into the Content Design Lead and will work closely with other designers across our business. The content designer will also work cross-functionally with product managers, engineers, business analysts and marketing specialists.

Job Description

Key Responsibilities

• Localise product copy, marketing content and other materials from English into Thai, ensuring they’re accurate, consistent, culturally relevant and reflect SEEK's voice and style
• Co-ordinate translation projects, using localisation tools such as Phrase, and collaborate with multiple teams to ensure timely delivery of material
• Work with your manager to set and align on priorities and timelines
• Work with Marketing to help define and align the brand voice for our Thai audience
• Help develop and maintain a Thai writing style guide in line with English standards
• Update and maintain glossary/terms list and translation memory tools
• Collaborate cross-functionally with others to ensure effective and cohesive content across all touchpoints and channels
• Continuously improve translation quality and process through feedback
• Help review translated research materials, such as surveys and scripts 
• Build an understanding of product design and user-centered thinking

Qualifications

Essential Qualifications, Skills & Experience

• Native fluency in Thai and fluency in English
• Strong writing skills with experience in translation, transcreation, proofreading and/or copywriting for a Thai audience
• In-depth cultural knowledge and ability to bring cultural nuance and sensitivity to localisation
• Excellent communication and collaboration skills
• Proven ability to manage multiple projects and requests simultaneously
• A learning and growth mindset

Other Qualifications, Skills & Experience

• Familiarity with localisation tools and practices (CAT tools, translation memory, etc.) or a willingness to learn 
• Experience adapting tone and style for various content types and audiences will be valuable
• Experience localising online and/or mobile experiences or products is nice to have
• Experience in a tech/software environment is nice to have 
• A general love and passion for writing and design, keeping across the latest advancements

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.