Content Designer III

Reposted 8 Days Ago
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Toronto, ON
In-Office
86K-114K Annually
Mid level
eCommerce • Retail
The Role
As a Content Designer III at eBay, you will create clear content solutions for enhancing user experiences, collaborating with teams while ensuring accessibility and inclusivity. You will develop strategies for web and mobile platforms and maintain high-quality standards in content delivery.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

You will work on key end-to-end projects that enhance the buying and selling experience on eBay. Collaborating within a product team, you’ll craft clear, consumer-facing content that directly impacts business outcomes and support your solution with a thoughtful, well-rounded POV.

As a full-stack content designer, you know writing is designing. You see language as a design material and as an integral part of the UX Design process. You understand how to evaluate the quality of content design and how to improve it. You enjoy working collaboratively with cross-discipline partners to ensure the work meets all product requirements, iterate through all stages of fidelity, and work towards outcomes.

What you will accomplish:

  • Build effective content solutions that meet team standards and project goals.

  • Deliver high-quality, error-free content that aligns with UX standard processes.

  • Develop a thoughtful point of view and clearly explain your rationale.

  • Collaborate with marketing and customer support teams to ensure consistency in the product narrative.

  • Ensure content is accessible and inclusive, working with the Localization team to adapt content for global markets.

What you will bring:

  • 3-5 years of professional experience in content-focused roles, with experience in in-product UX content.

  • A portfolio of work demonstrating human-centered design thinking and solutions.

  • Experience developing a product content strategy for web and mobile, focusing on accessibility and inclusivity.

  • Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or a related field.

#LI-Hybrid

The base pay range for this position is expected in the range below:

C$85,600 - C$114,300

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.


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Top Skills

Human-Centered Design
Ux Design
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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.

We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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