Content Design Intern (Summer 2026)

Reposted 12 Days Ago
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Hiring Remotely in Canada
Remote
4K-5K Annually
Internship
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.
The Role
The intern will create in-product content, collaborate with teams, and participate in workshops to enhance user experiences at Dropbox.
Summary Generated by Built In
Role Description

At Dropbox, content designers are relied on not only for simple, helpful, and human language, but also partnership in the design process. We always bring a user-focused point of view and give input on design that goes far beyond language.

We’re looking for an intern eager to learn how to craft in-product content through hands-on experience. As part of the Content Design team (within our broader Design organization), you’ll work on user experiences that help millions of people do amazing work every day.

In this role, you’ll meet regularly with a mentor and other content designers, and partner directly with a product team. You’ll also join Design team meetings and critiques, working closely with product designers, product managers, engineers, researchers, and more.

Along the way, you’ll gain experience in writing, designing, researching, and iterating on user experiences to make Dropbox feel seamless and easy to use.

In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead.

For Summer 2026, we offer two start dates culminating in a 12-week internship:

  • May 26 - August 14, 2026
  • June 30 - Sep 18, 2026
Responsibilities
  • Craft high-quality content that appears inside our product, including error and success messages, education, upsells, and more
  • Translate complex concepts into friendly, easy-to-understand experiences
  • Align your work to business goals, user needs, and our style guides, with guidance from your mentor and partners
  • Develop and explain a rationale for your content recommendations
  • Present your work to others for feedback, including content designers and cross-functional partners
  • Give thoughtful feedback on projects presented in workshops and critiques
  • Draft and iterate on content based on feedback from partners and research participants
Requirements
  • Currently pursuing an undergraduate or graduate degree (graduating by Spring 2028) in Content Strategy, Content Design, Information Science, Journalism, English, Communications, Human-Computer Interaction or other relevant field degrees and experience with User Experience, Product, or Design
  • Curiosity about pursuing a career in Content Design
  • Strong writing and editing skills, with the ability to write clearly, concisely, and with a user-first mindset
  • Keen attention to detail, including grammar, tone, structure, and consistency
  • Clear presentation and communication styles
  • Demonstrated skills for collaborating closely with others
  • Submission of two writing samples with your application:
    • One of your samples should be a personal statement (Bonus if the second sample demonstrates an understanding of writing for software)
    • Each sample should be under 500 words 
Preferred Qualifications
  • Coursework (university-affiliated or otherwise) in User Experience or Content Strategy
  • Familiarity with design tools like Figma
  • Experience using AI tools to support or enhance your workflow
  • Basic understanding of  common software patterns 
Compensation
Canada Pay Range
$4,000$4,500 CAD

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The Company
HQ: San Francisco, CA
2,500 Employees
Year Founded: 2007

What We Do

We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.

Why Work With Us

We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.

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Remote Workspace

Employees work remotely.

While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.

Typical time on-site: None
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