Associate Content Author (AEM)

Posted 6 Days Ago
Be an Early Applicant
San José, San José, CRI
In-Office
Junior
AdTech • Marketing Tech
The Role
Creates, edits, and manages website content in CMS platforms such as AEM, Sitecore, and TeamSite. Collaborates with creative, business, technology, and QA teams to deliver accurate, timely web content. Applies basic HTML, CSS, and JavaScript, troubleshoots simple web application issues, manages version control, and contributes to process improvements. The role requires CMS experience, responsive and cross-browser development knowledge, issue tracking familiarity, and best-practice version control skills.
Summary Generated by Built In

The Junior Content Author (JCA) is the most junior position for combined front-end work. As such, an JCA is responsible for completing content management tasks under supervision. A JCA must be capable of understanding basic front-end technologies like HTML5 and CSS.
You Will

  • Create or update content in the CMS (AEM, Sitecore, TeamSite) on basic HTML and CSS to ensure the pages accurately reflect the client requirements.
  • Works closely with Creative, Business, Technology and QA teams to ensure quality and punctual web development
  • Implements technical solutions following the Capability’s best practices
  • Debugs or troubleshoots simple issues in existing web applications
  • Provide feedback on policies and procedures when an opportunity for improvement exists

You Have

  • BS in Computer Science or related technical discipline or equivalent practical experience.
  • At least 0-1 years of experience working with content management systems (AEM, Sitecore, TeamSite)
  • Knowledge in Cross-browser and Responsive development.
  • Knowledge of manipulating and administering website content.
  • Familiar with JIRA or similar issue tracking tool
  • Familiar using best practice version control methodologies.

Nice To Have

  • Basic knowledge of front-end technologies such as HTML and CSS.
  • Knowledge in Agile methodologies is a plus.
  • Familiarity with data transfer formats popular in web applications (eg. JSON, XML)

What We Offer

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
The Ask Stems From Our Want To
Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement
This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer. 
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

Skills Required

  • English proficiency at B2 level or higher in reading, writing, and conversation
  • At least 1 year of experience working with content management systems, including AEM, Sitecore, or TeamSite
  • Knowledge of cross-browser and responsive development
  • Familiarity with basic HTML, CSS, and JavaScript
  • Experience manipulating and administering website content
  • Familiarity with Jira or a similar issue-tracking tool
  • Experience using best-practice version control methodologies
  • Knowledge of Agile methodologies
  • Familiarity with JSON and XML data-transfer formats
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The Company
HQ: Calgary
2,000 Employees
Year Founded: 1996

What We Do

We’re Critical Mass. We are 2,000 inspired humans across 14 offices, setting the right path—not just the next one—for our clients, their customers, and our own colleagues. We work with the best, Apple, Adobe, BMW, Nike, Diageo, Airbnb, BNY and many more, to power connected ecosystems that make brands stand out by driving performance with data, technology, AI, creative and media. We’re a global marketing agency founded in Canada, but digital is our home. If you know us, then you know we’re a special place that attracts big talent and tiny egos. We’re driven, uncompromising and we live our values. We’re Critical Mass, but our friends call us CM. Learn more at criticalmass.com.

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