The Role
Supports Medical Science Directors and project teams by preparing and quality-checking MLR submission materials, managing Veeva submissions, coordinating faculty communications and logistics, tracking permissions, and organizing project assets and documentation. The role requires careful file management, deadline coordination, compliance-focused workflows, and clear professional communication across clients, faculty, and internal teams.
Summary Generated by Built In
Medscape Medical Affairs, a division of WebMD, is a trusted resource for physicians and healthcare professionals, offering clinical reference tools, the latest medical information, education, and peer-to-peer collaboration opportunities. Our mission is to empower healthcare providers with resources that elevate patient care and outcomes across the globe.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Role OverviewThe Content Associate is an integral entry-level member of the Medical Affairs Scientific Services team. This role provides critical process leverage for Medical Science Directors (MSDs) and facilitates operational excellence across the entire project team through support of MLR (Medical, Legal, Regulatory) submissions, faculty coordination, and content asset management. The Content Associate will focus on accuracy, speed, and quality in preparing submission-ready materials, helping enhance efficiency for projects and scale the Medical Affairs business overall.Key Responsibilities:MLR Management & Submissions Support- Prepare, QC, and ensure completeness of materials for MLR (Medical, Legal, Regulatory) submission.
- Manage Veeva submissions, including proper tagging, linking, versioning, and routing.
- Monitor Veeva for reviewer comments, track status, and coordinate timely updates.
- Faculty Communications & Logistics
- Serve as a primary coordinator for faculty-related communications, ensuring clarity, professionalism, and timely responses.
- Facilitate scheduling, logistics, and document transfers among faculty, clients, and internal teams.
- Support collection of all project-related assets (e.g., slides, CVs, disclosures) in accordance with project timelines.
- Permissions & Costing
- Support permissions management, including rights requests, tracking responses, and maintaining documentation.
- Assist with estimating permissions-related costs and communicating requirements to internal teams.
- Operational & Administrative Support
- Track, organize, and manage project files, faculty materials, and client-provided assets.
- Maintain accurate documentation across systems and shared drives to ensure seamless project execution.
- Bachelor’s degree in life sciences, pharmacy, biotechnology, or related field preferred.
- Experience in medical communications preferred.
- Familiarity with MLR/MLRC processes and compliance-driven workflows
- Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.
- Strong organizational and file management skills.
- Comfortable working with digital systems (e.g., Veeva, project management platforms, shared drives, etc.).
- High sense of accountability, professionalism, and team collaboration.
- Excellent written English and verbal communication skills.
Comp. range: Hourly $35,000-$40,000 Annually depending on experience
Benefits:
Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:
- Health Insurance (medical, dental, and vision coverage)
- Paid Time Off (including vacation, sick leave, and flexible holiday days)
- 401(k) Retirement Plan with employer matching
- Life and Disability Insurance
- Employee Assistance Program (EAP)
- Commuter and/or Transit Benefits (if applicable)
Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.
Why Join Us?
This role offers the opportunity to develop meaningful medical education; and advance your career in a stimulating environment within a business that is at the forefront of driving better outcomes for patients. If you're ready to make an impact on patient care, we want to hear from you.
Skills Required
- Bachelor's degree in life sciences, pharmacy, biotechnology, or a related field
- Experience in medical communications
- Familiarity with MLR or MLRC processes and compliance-driven workflows
- Strong attention to detail and ability to manage multiple tasks and deadlines
- Strong organizational and file management skills
- Comfort working with digital systems such as Veeva, project management platforms, and shared drives
- High accountability, professionalism, and ability to collaborate with a team
- Excellent written English and verbal communication skills
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The Company
What We Do
Our Company: WebMD is a leading provider of health information services to consumers, physicians, healthcare professionals, employers and health plans. Our Business: WebMD is the leading provider of health information and services to consumers and healthcare professionals. The online healthcare information, decision-support applications and communications services that we provide: help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information. make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. enable employers and health plans to provide their employees and plan members with access to personalized heath and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.
