Content and Technical Writer

Posted 12 Days Ago
Be an Early Applicant
Taguig City, Metro Manila, National Capital Region
Entry level
Artificial Intelligence • Analytics
The Role
The Content and Technical Writer will review and proofread content for compliance with standards, ensure clarity and tone, collaborate on creative ideas, track errors, and provide feedback to authors. They will also compile and share monthly metrics with leadership and conduct training as needed.
Summary Generated by Built In

Company Description

Sutherland seeks a creative and self-motivated person to join us as a Content and Technical Writer. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

  • Review all content to be compliant with standards specified by our Style Guide, Authoring Guidelines, and Cox Brand Guidelines. 
  • Proofread content for accuracy and quality, including spelling, grammar, punctuation, syntax, and layout of all authored content. 
  • Ensure content has correct tone, voice, clarity, flow, and structure of content. 
  • Compile and update Style Guide as required. 
  • Collaborate with team to come up with fresh and creative ideas, keeping audience in mind. 
  • Stay abreast of latest media trends and content best practices. 
  • Conduct training as needed. 
  • Track and report on common errors and trending. 
  • Compile monthly metrics to share with leadership. 
  • Provide feedback and coaching to authors. 

Qualifications

  • Excellent written and verbal communication skills with impeccable grammar, spelling, and punctuation.
  • Technical writing experience.
  • Ability to work independently and as part of a team.
  • Ability to provide constructive feedback to leverage into positive knowledge and skills for growth and development.
  • The ability to effectively communicate with peers and boundary partners that support our business.
  • Ability to manage multiple projects and consistently meet deadlines.
  • Strong interpersonal, presentation, and facilitation skills.
  • Strong organizational skills.
  • Strong attention to detail.
  • Knowledge of Microsoft Office applications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
On-site Workplace
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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