Content and Community Specialist

Posted Yesterday
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Madison, WI, USA
In-Office
22-26 Hourly
Entry level
Edtech • Professional Services
The Role
Supports communications, outreach, events, and administrative operations for two academic departments. Responsibilities include collecting and preparing communication materials, updating websites and newsletters, maintaining records, distributing communications, coordinating meetings and events, supporting logistics, and serving as an initial point of contact. The role also assists with donor thank-you letters and may use social media and video editing for outreach.
Summary Generated by Built In
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Job Category:University Staff

Employment Type:Regular

Job Profile:Administrative Assistant II

Job Summary:

The Content and Community Specialist will join the Biological Systems Engineering and Soil and Environmental Sciences Administrative Hub in providing support to the academic departments of Biological Systems Engineering (BSE) and Soil and Environmental Sciences (SES) in their research, instructional, and outreach missions. This position will work collaboratively with the Department Administrator to lead various communication and event support functions for these academic departments.


The BSE/SES Administrative Hub provides department-level support in the areas of administration, finance, grants, human resources, payroll, and student services. Candidates should be prepared to assist with day-to-day operations while focusing on building relationships with these departments and CALS.


The ideal candidate will have a strong understanding of administration, website updating, obtaining content from departments and putting together the newsletters for both departments, planning for department events when they occur, and sending out “Thank you” letters to our donors in both departments. Experience in a higher education setting, the ability to identify issues or areas for improvement, and the ability to solve problems in these areas independently are key attributes for success in this position.  It is preferred that this candidate has some basic knowledge of social media platforms and video editing for outreach activities.


This is a full-time, partial remote, ongoing/renewable position. Normal hours are 7:45am-4:30pm, Monday through Friday. Occasional nights and weekends may be required.


Additional information:

• Criminal Background Check may be required

• Evaluation/Probationary Period may be required

• Driver’s Authorization may be required

• Work Authorization:

-The successful applicant will be responsible for ensuring eligibility for employment in the United States by the start of the appointment.

Key Job Responsibilities:
  • 30% Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
  • 10% Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
  • 30% Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
  • 20% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
  • 10% Serves as first point of contact for individuals and groups providing basic organizational information via phone, in person, and through other communication mediums, routing more complex inquiries to the appropriate entities

Department:

Department of Soil and Environmental Sciences


Compensation:

The anticipated salary range for this position is $22 - $26/hr. However, final salary will depend on experience and qualifications. Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Additional benefits information can be found at: https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf


Required Qualifications:
  • Demonstrated strength in communication skills, both verbal and written (e.g., professional emails; responding to inquiries from colleagues or customers; adjusting communication style as needed; attention to detail; initial point of contact for general questions and requests)
  • Experience using computer software/programs (e.g., Zoom, Teams, and/or Webex; word processing; spreadsheets; email programs; website and newsletter platforms like WordPress and Mailchimp; databases, etc.)
  • Demonstrated organizational and time-management skills that include problem-solving, multi-tasking, prioritizing, and meeting deadlines
  • Experience supporting event management and implementation (e.g., ordering catering, creating and tracking invitations, etc.)
Preferred Qualifications:
  • Experience utilizing social media platforms for professional publicity and engagement
  • Experience with video editing
Education:

H.S. Diploma Preferred Minimum

How to Apply:

Click on the "Apply Online" button to start the application process. You will be prompted to upload the following documents/application materials:


Resume (required) - Detail your educational and professional background

Cover letter (required) – Refer to your related work experience


There is only one attachment field; please upload all application materials here. All listed application materials must be submitted for your application to be considered. Please submit only the materials specified; additional materials will not be reviewed.


Finalists will be asked to provide contact information for three (3) references, including your current/most recent supervisor. References will not be contacted without prior notice.


It is important that your cover letter and resume reflect your experience for this position related to the Qualifications section. Your application materials will be used during our evaluation to determine your qualifications as they relate to the job. The most qualified applicants will be invited to participate in the next step of the selection process.

Contact Information:

College of Agricultural and Life Sciences (CALS), Human Resources Manager, Erin Cook at [email protected]

College of Agricultural and Life Sciences (CALS), HR Generalist, Carla Boe at [email protected]

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.


The University of Wisconsin-Madison is an Equal Opportunity Employer. 

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.


To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.


Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Skills Required

  • Strong verbal and written communication skills, including professional email communication, inquiry response, adaptable communication style, and attention to detail
  • Experience using computer software and programs, including communication platforms, word processing, spreadsheets, email, websites, newsletters, and databases
  • Organizational and time-management skills, including problem-solving, multitasking, prioritization, and meeting deadlines
  • Experience supporting event management and implementation, such as ordering catering and creating or tracking invitations
  • Experience using social media platforms for professional publicity and engagement
  • Experience with video editing
  • High school diploma
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The Company
HQ: Madison, WI

What We Do

The University of Wisconsin–Madison is a public research university that offers a comprehensive range of academic programs, professional degrees, and research initiatives.

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