📐 About this role
Every company grows differently, and we grow when we help our users write better, faster.
As a Content Analyst, you’ll work closely with our AI/NLP, product, and solutions engineering teams to help us maintain a high level of quality in the content generated by features and models.
We’ll rely on your editorial mindset and customer-centric thinking to make sure we’re delivering content at an enterprise-level of quality.
You'll be reporting to our Director of Customer Language Engineering.
🦸🏻♀️ Your responsibilities
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Put on your editorial and copywriting hats – deeply understand our customer’s needs and priorities, and apply that customer-centric thinking when reviewing model outputs
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Provide a thorough analysis of model and feature outputs to help us improve quality
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Find creative ways to push our models and features to their limits; identify edge cases and corner cases that should be addressed before release to production
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Clearly communicate your findings to various stakeholders, including AI/NLP, product, and solutions engineering
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As needed, produce reports and statistical analysis to summarize your findings in a digestible format
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Be on the lookout for ways we can iterate on our models and workflows to deliver the highest quality content to our customers
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Help us build up and scale our content QA processes and capabilities
⭐️ Is this you?
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2+ years working in a content review, copywriting, or editorial capacity
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A deep love for words, language, and writing
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Has knowledge of editorial processes or experience working with content marketing, technical writing, or UX writing
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Has an interest in AI and NLP technologies, including large language models (LLMs)
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Can think strategically but loves to get into the details of the product and how it works
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Has technical curiosity to ask engineers and product good questions about architecture, flows, business logic, etc.
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Not afraid to speak their mind while contributing to a culture of openness and frank talk
#BI-Remote
Writer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Writer and has not been reviewed or approved by Writer.
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Healthcare Strength — Employer-covered medical, dental, vision, life insurance, and FSA are highlighted across official and third-party sources, indicating solid core coverage. These offerings are positioned as a key pillar of total rewards.
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Parental & Family Support — Generous paid parental leave and family medical leave are consistently emphasized, with schedule flexibility for working parents. These policies appear to strengthen work–life support.
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Leave & Time Off Breadth — Generous PTO, paid holidays, and sick time are prominently featured. This breadth of time off meaningfully adds to overall value.
Writer Insights
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What We Do
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Its fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that automate mission-critical work. Writer’s suite of development tools is supported by Palmyra – Writer’s state-of-the-art family of LLMs – alongside its industry-leading graph-based RAG and customizable AI guardrails. Hundreds of customers like Accenture, Intuit, L’Oreal, Salesforce, Uber, and Vanguard trust Writer to transform the way they work. Founded in 2020 with offices in San Francisco, New York City, and London, Writer is backed by world-leading investors, including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at writer.com.
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