Job Description
At HRV we believe everyone should love the feeling of coming home. In fact, since we started in 2003, we've helped over 500,000 Kiwis love the feeling of coming back to a warm, dry home. We provide whole home solutions, covering Ventilation, Water Filtration, Heat Pumps, Air Conditioning and EV Charging. Since 2017 we have been part of Vector Limited, so you know you have the backing of a company that's transforming the energy sector.
About the role
Our dedicated and vibrant Auckland team have an exciting opportunity to join our Contact Centre team for a 6-month fixed term role.
We offer a friendly and inviting team environment with full training and ongoing support provided. If you enjoy building relationships and working with a variety of people across New Zealand, keep reading!
Our Contact Centre Consultants are responsible for maximising sales of HRV whole home solutions. You will be responsible for phoning prospective customers and setting up quality appointments for the sales team to convert.
Who we are looking for
We are looking for a dynamic person who is eager and willing to jump on the phones, give it a go and get results!
You will LOVE working in a team environment and be confident communicating with a diverse range of customers and prospects. You want to be the best and will strive every day to achieve personally and professionally.
Most importantly, you will know (and believe) the customer is our reason for being!
What's on offer
At HRV we are committed to our team of over 200 staff, we're here to develop your skills, create a diverse and respectful workplace and ensure that you succeed with us.
You'll be offered a salary, free parking, your birthday off on us and the opportunity to grow your skills and make a real difference in a supportive, high-performing team.
We also offer a great range of benefits including:
- Employee recognition program
- Staff discounts on a range of great brands (Noel Leeming, Place Makers, Repco, Pita Pit and many more)
- Free parking at our support office
HRV engages a workforce made up of individuals with diverse skills, values, backgrounds and experiences. HRV respects and values people who are different from each other, including gender, ethnicity, disability, age, sexual orientation, race and religion.
We welcome applications from all individuals. If you require assistance or accessibility support from us during the application and selection process, please contact us on [email protected].
Please note, all applicants must have the legal right to work and live in New Zealand. Successful candidates will be required to undergo a preemployment drug and alcohol test and relevant background checks.
To learn more about us visit www.hrv.co.nz
Additional Information
All your information will be kept confidential according to EEO guidelines.
What We Do
We are New Zealand's largest distributor of electricity and gas, owning and operating networks which span the Auckland region. But we don’t stop here - our reach extends to Australia and the Pacific Islands, shaping a new energy future for our customers, through innovative digital and engineering solutions, metering services, solar energy solutions, electric vehicle (EV) networks, high speed internet fibre, air and water purification to name a few.
We haven’t been afraid to challenge the status quo. As leaders of the transformation of the energy sector, we know the ‘same old’ just won’t cut it. We have the confidence to forge new solutions and for our people to work differently, to think differently. We have collaborated with global technology companies and thought leaders who share our view that innovation and digitalisation are key to meeting the future needs of energy systems and fast-evolving customer demands. As governments, businesses and consumers urgently take action to decarbonise, at Vector we are clear on our vision – creating a new energy future.
Because we live in a world that is changing fast, we must continue to identify and develop better options that will provide value, choice and service for our customers throughout New Zealand and beyond, so the environment and communities we love continue to thrive. To do this, Vector has a vision of creating a new energy future, which will help to deliver clean, reliable and affordable energy solutions for customers.
