Administers accounts throughout the Non-Accrual, Charge off, Recovery, Repossession and Total Loss processes. Compiles, updates, and analyzes the necessary documentation and information needed to complete related administrative items. Properly files legal materials and responds to correspondence and inquiries. Monitors accounts throughout the Charge off, Recovery, Repossession and Total Loss to ensure compliance with applicable laws and regulations. Produces departmental reports and maintains accurate files.
Essential Job Responsibilities____________________________________
1. Administers accounts throughout the Non-Accrual, Charge off, Recovery, Repossession and Total Loss processes.
2. Compiles, updates, and analyzes the necessary documentation and information needed to complete the required administrative items.
3. Properly files materials and responds to correspondence and inquiries from customers.
4. Types letters and correspondence to clients.
5. Produces departmental reports and maintains accurate files,
6. Responds to delinquency client disputes via letter or through E-Oscar
7. Processes payments.
Bona Fide Occupational Qualifications_____________________________
1. Excellent computer, analytical, and mathematical skills are required. Proficiency in MS Office software required.
2. Excellent communication and interpersonal relations skills required.
3. Valid driver’s license and ability to travel to as necessary.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Excellent computer skills
- Analytical skills
- Mathematical skills
- Proficiency in MS Office software
- Excellent communication skills
- Excellent interpersonal relations skills
- Valid driver's license
- Ability to travel as necessary
What We Do
We know why we’re here: to put you first. We do it by building long-term relationships with our customers and our employees. By reaching out to the communities we live and work in. By listening and helping to find the best solutions to get you to your financial goals. Our success is built on creating an authentic community banking experience, delivered by caring and talented employees. Each team member is valued for the ideas they bring to the table, knowing we make stronger business decisions through the diversity of our workforce. We are committed to developing thoughtful leaders who want to make a difference in the places we live and work through careers in banking. Member FDIC FCB NMLS # 479240
