Consumer Sales Manager, Middle East & Africa (Starlink)

CONSUMER SALES MANAGER, MIDDLE EAST & AFRICA SALES (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager to help drive our retail strategy and execute in Middle East and Africa. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target countries. 

The ideal candidate will have a strong background in retail sales within the consumer electronics, telecommunications, or technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the Middle East and Africa retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.

Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES:

• Define and execute comprehensive channel strategies for consumer (retail + snline) sales, identifying target retailers, sales channels, and go-to market approaches
• Identify, establish, and grow strategic relationships with key retail partners (e.g. electronics retailers, distributors, etc.) that enable an online and offline strategy
• Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities and areas for improvement
• Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
• Successfully negotiate and close partnership deals between SpaceX and omnichannel (e.g. retail, niche resellers, B2B partners, etc.) customers
• Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within Middle East and Africa's broadband and retail sectors
• Work closely with marketing, product management, engineering, finance, compliance and legal teams to ensure a cohesive and integrated go-to-market plan buttresses the Middle East and Africa business
• Serve as the primary point of contact for assigned Retail customers, including but not limited to onboarding, account management, and long-term growth of the relationship and its revenue – especially focusing on:
  • Acting as an extreme owner of assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules and risks
  • Collaborate with cross-functional team (engineering, regulatory, business, planning etc.)
  • Synthesize complex information and make actionable recommendations to Leadership
  • Collecting, communicating and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals

BASIC QUALIFICATIONS:

• Bachelor's degree; OR high school diploma/equivalency certificate and 6+ years of professional business development, sales, operations, engineering, or account management experience
• 3+ years of consulting or project management experience in business development or sales
• 3+ years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• Proven retail industry experience is a must (consumer electronics, CPG, or FMCG preferred)
• Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across Middle East and Africa
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the retail landscape in Middle East and Africa, its key partners, sales cycles, and consumer purchasing behaviors
• MBA or master's degree with a business or engineering focused curriculum

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% 
• This is NOT a remote position and would require relocation if not local to the Hawthorne, CA area

COMPENSATION AND BENEFITS:              

Pay range:

Consumer Sales Manager/Senior: $110,000.00 - $145,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.