SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
CONSUMER SALES MANAGER, LATAM SALES (STARLINK)
Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Brazil to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target LATAM countries.
The ideal candidate will have a strong background in Retail sales within the consumer electronics, telecommunications, or technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the LATAM, especially Brazil, retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.
Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!
RESPONSIBILITIES:
- Define and execute comprehensive channel strategies for consumer (retail + online) sales, identifying target retailers, sales channels, and go-to-market approaches
- Identify, establish, and grow strategic relationships with key retail partners (e.g., electronics retailers, distributors, etc.) that enable an online and offline strategy
- Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities, and areas for improvement
- Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
- Successfully negotiate and close partnership deals between SpaceX and omnichannel (e.g., retail, niche resellers, B2B partners, etc.) customers
- Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within the LATAM broadband and retail sectors
- Work closely with marketing, product management, engineering, finance, compliance, and legal teams to ensure a cohesive and integrated go-to-market plan buttresses the LATAM business
- Serve as the primary point of contact for assigned retail customers, including but not limited to onboarding, account management, and long-term growth of the relationship and its revenue – especially focusing on:
- Acting as an extreme owner of the assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules, and risks
- Collaborating with cross-functional team (engineering, regulatory, business, planning, etc.)
- Synthesizing complex information and making actionable recommendations to leadership
- Collecting, communicating, and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals
BASIC QUALIFICATIONS:
- Bachelor's degree in an engineering or business discipline; OR high school diploma/equivalency certificate and 6+ years of professional business development, sales, operations, engineering, or account management experience
- 3+ years of experience working with customers to support a technical product or service
PREFERRED SKILLS AND EXPERIENCE:
- Proven retail industry experience (consumer electronics, CPG, or FMCG preferred)
- Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across LATAM
- Independently motivated, with a demonstrated track record of project ownership
- Strong interpersonal, presentation, communication and negotiation skills
- Demonstrated technical aptitude in a professional setting
- Familiarity with satellite communications and/or the Brazilian retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
- MBA or master's degree with a business or engineering focused curriculum
- Fluency in Portuguese and Spanish
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
- Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the LATAM region
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary.
SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
