Consumer Relationship Manager - Bilingual

Posted 14 Hours Ago
Be an Early Applicant
Mineral Wells, TX
1-3 Years Experience
Fintech
The Role
The Consumer Relationship Manager will manage direct consumer and home equity loans, ensuring adherence to bank standards. They will promote customer relations, develop new business opportunities, and uphold the bank's sales and service culture. Frequent interactions with community leaders and top management are required, along with oversight of loan application processes.
Summary Generated by Built In

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We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:

Mineral Wells, Texas, United States

SCOPE/CONTACTS:

Incumbent has frequent contact with directors, top management, employees and community leaders. Performs business development activities in retail market area. This officer must represent the bank in a variety of social and business events.

ESSENTIAL FUNCTIONS:

  • To make all types of direct consumer and Home Equity loans which are consistent in quality to satisfy Bank standards for safety and profitability; to promote good customer relations; and to seek and develop quality new business including profitable depository accounts. 
  • Incumbent is responsible for the sound extension or denial of credit to customers seeking loans on a direct basis and is accountable for the terms extended on such credit. 
  • This position is guided by the Bank's policies, procedures and lending limits. 
  • Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.

MINIMUM QUALIFICATIONS:

  • Bilingual English/Spanish preferred
  • This position requires a minimum of five years of Consumer Lending experience and a bachelor’s degree in Finance or related field.
  • Excellent communication and human relation skills also required. 
  • Incumbent should be seasoned in consumer and retail lending, marketing, and management. 

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

The Company
HQ: Cincinnati, OH
1,998 Employees
On-site Workplace

What We Do

First Financial Bank has been in the business of client service and success for more than 150 years. With more than 150 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships.

We have combined the resources and expertise of a mega-bank with the care and perspective of a neighborhood community bank. We make our decisions locally so we can provide clients with the appropriate guidance and solutions to achieve their financial goals.

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