Responsibilities:
- Analyze campaign performance across marketing channels to identify trends, uncover insights, and inform strategy.
- Build dashboards and reports to track goals (e.g., engagement, conversion, visit volume) across campaigns, programs, and client segments.
- Partner with Consumer Marketing leads to develop measurement frameworks and define success metrics for main programs.
- Develop and implement marketing attribution models—including multi-touch attribution—to evaluate and improve the impact of cross-channel campaigns.
- Instrument marketing tracking across web, email, paid media, and other main channels to ensure end-to-end visibility into campaign performance and user behavior.
- Design A/B and multivariate tests to support performance improvement and continuous learning.
- Collaborate with data engineering and analytics partners to ensure data accuracy, consistency, and accessibility.
- Translate complex data into clear, relevant insights and stories for partners.
- Monitor member engagement and segment performance to support more personalized and targeted marketing strategies.
Required Qualifications:
- 5+ years of total analytics experience, including 3+ years in a dedicated marketing analytics role.
- Strong proficiency in SQL and Excel (can perform complex functions) ; experience with data visualization tools such as Looker, Tableau, or Power BI.
- Experience in marketing attribution, including designing and implementing multi-touch attribution models to measure campaign impact across the funnel.
- Familiarity with marketing platforms such as Salesforce Marketing Cloud, Amplitude, and Google Analytics.
- Proven builder with experience establishing or scaling new analytics capabilities, systems, or processes from the ground up.
- Demonstrated ability to translate data into insights that drive decisions.
- Strong project management, including the ability to present complex findings.
- Highly collaborative and ability to work across diverse teams.
- A curious, proactive mindset and comfort working in a fast-paced, at times an ambiguous, evolving environment.
- Bachelor's degree in Marketing, Business, Analytics, or a related field.
Preferred Qualifications:
- Experience in startup or virtual healthcare environments.
Physical/Cognitive Requirements:
- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Ability to interact with leadership, employees, and members in an appropriate manner.
Top Skills
What We Do
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
Why Work With Us
Here, initiative meets purpose. We have bold aspirations that drive our work. We care in a way that shows in everything we do. At Included Health, you will join a team that is propelled by the opportunity to redefine healthcare for all. It's work worth caring about.
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