Regulatory, Consumer & Disputes Counsel (Bangkok-based, Relocation Provided)

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know Our Team

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.

• Advisory Services: Provide expert legal advice on consumer protection laws to ensure compliance with local regulations. In addition, providing general commercial legal advice in relation to commercial matters.  
• Regulatory Compliance: Monitor and interpret changes in consumer protection, licensing and technology laws, advising the business on necessary adjustments. 
• Investigations and Audits: Conduct internal investigations and audits to ensure compliance with consumer protection laws. Conduct assurance activities in relation to regulatory changes required across the Agoda platforms.  
• Front End Scanning: Take ownership of delivering front-end scanning covering assigned countries and/or areas. This will involve collaboration with other teams within Legal and beyond.  
• Assist with competition law issues: Be ready to assist with competition law issues and general regulatory matters on an ad-hoc basis. Candidates without the necessary experience should be willing to learn.   
• Litigation Support: Assist in the preparation and management of litigation and dispute resolution matters across the world. Candidates without prior litigation experience should be eager to learn.  
• Risk Management: Proactively identify and mitigate legal risks associated with the business covering a wide variety of regulatory areas, but with a primary focus on consumer law. Work through innovative risk mitigation strategies with business partners with appropriate escalations.  
• Training and Education: Help to develop and deliver training programs for staff on consumer protection laws and other regulatory compliance requirements (e.g. licensing/technology law and general regulatory matter). 

General Commercial Support

• Contract Management: Draft, review, and negotiate a wide range of commercial contracts, including supplier agreements, service contracts, partnership agreements together with the provision of general commercial contracts advice.  
• Legal Research: Conduct legal research on various commercial law issues and provide actionable advice and strategy to the business. 
• Policy Development: Assist in the development and implementation of company policies and procedures to ensure legal compliance and best practices. 

• Legal professional with 4-7+ years PQE consumer or tech regulatory, litigation or commercial lawyer with consumer law focus and significant APAC wide experience.
• Able to provide well-reasoned, practical legal advice on a wide-range of matters, with a clear focus on consumer law, related regulatory issues, litigation and general commercial matters.  
• Able to communicate effectively with key business teams, global legal team and external counsel. 
• Self starter who can take forward matters with appropriate supervision. 
• Contribute to new policies, procedures, training, and templates with the goal of fostering efficiency and compliance. 
• Experience in litigation and/or competition law would be a distinct advantage. 

• EU experience would beneficial as would a legal qualification in a common law jurisdiction. 
• Strong analytical and problem-solving skills. 
• Excellent academic credentials, experience working in top-tier law firm and preferably with experience working in-house at an MNC.  
• Experience of EU Digital Services Act an advantage. 
• Ability to work independently and as part of a large diverse team. 
• A demonstrated can-do, roll up your sleeves, collaborative approach, coupled with a strong work ethic and sound judgment.  
• Excellent communication and legal drafting skills (verbal and written) in English.  
• Good organizational skills and attention to detail. 
• Experience with travel industry/technology/fintech a plus. 
• High level of integrity and professional ethics.

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.