Consumer KYC Analyst

Posted 2 Days Ago
Be an Early Applicant
Lisbon, PRT
Hybrid
Junior
Fintech • Payments • Financial Services
The Role
Perform KYC/AML investigations for consumer accounts, screen and document sanctions and PEP matches, conduct EDD for high-risk customers, escalate suspicious activity, and maintain regulatory traceability.
Summary Generated by Built In
WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the Team
This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing financial crimes.
 
About the Role
Due to our rapid growth and commitment to excellent internal service, we're hiring a Consumer KYC Analyst. As part of the KYC Consumer team within our Anti Financial Crime function, your role is crucial to maintaining regulatory compliance and ensuring the integrity of Trustly’s operations.
Collaborating closely with various stakeholders, you will navigate and analyze KYC assignment, contributing to the overall risk mitigation strategy. This will include PEP and Sanction cases as well as performing relevant EDD measures for selected customers and you'll report directly to the KYC Manager.

What you'll do

  • Analyze and assess risk profiles for identified high-risk individuals based on gathered information and documentation.
  • Manage, investigate and document hits from screening against international and national sanctions lists.
  • Investigate and assess potential matches against lists of Politically Exposed Persons (PEPs) and their close associates.
  • Accurately document analyses, decisions and supporting evidence in our systems for traceability and regulatory compliance
  • Escalate complex cases and suspicious activities to relevant internal functions according to established procedures.

Who you are

  • Previous experience working with KYC/AML, specifically in Enhanced Due diligence (EDD/ODD), sanctions handling and PEP screening, preferably within the financial sector or Fintech
  • Possess strong analytical skills with a keen eye for detail and the ability to identify and assess risks.
  • Have a good knowledge of relevant AML/CFT (Anti-Money Laundering/Counter-financing of Terrorsim) regulations and an understanding of risks associated with financial crime.
  • Self-starter, structured with the ability to manage multiple cases simultaneously and make well-founded risk-based decisions.
  • Possess high integrity and understands the importance of confidentiality when handling sensitive information.
  • Fluent in English, both spoken and written.

Our Fantastic Benefits (varies by location)
🌴 20 to 25 days of holiday to support a healthy work-life balance
🥳 Monthly team outing allowance to enjoy social events with your colleagues
Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks
🍴 Meal card to enjoy a daily lunch allowance to make your workdays even more convenient
💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
PLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.

Skills Required

  • Previous experience working with KYC/AML, including Enhanced Due Diligence (EDD/ODD)
  • Experience handling sanctions screening and sanctions list investigations
  • Experience with Politically Exposed Person (PEP) screening and assessing potential matches
  • Strong analytical skills with high attention to detail
  • Good knowledge of AML/CFT regulations and financial crime risk
  • Ability to manage multiple cases, make risk-based decisions, and escalate appropriately
  • High integrity and ability to handle confidential information
  • Fluent in English, spoken and written

Trustly Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustly and has not been reviewed or approved by Trustly.

  • Parental & Family Support Gender‑neutral paid parental leave in North America is positioned as a strong part of the package. The offering is presented as a meaningful support for families.
  • Leave & Time Off Breadth Generous PTO is consistently highlighted across U.S. benefit descriptions. Time off availability is portrayed as a notable component of the total package.
  • Equity Value & Accessibility Equity and stock programs, including equity grants and in some cases an ESPP, are emphasized as part of total rewards. These elements are described as lifting overall compensation perceptions when base‑pay views vary.

Trustly Insights

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The Company
HQ: Stockholm
350 Employees
Year Founded: 2008

What We Do

At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.

Why Work With Us

At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.

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