Consumer Insights Specialist

Posted 19 Days Ago
Be an Early Applicant
Hiring Remotely in Toronto, ON, CAN
In-Office or Remote
Junior
AdTech • Digital Media • Marketing Tech • Software
The Role
Analyzes POS, syndicated, and campaign performance data to generate actionable consumer insights for CPG clients. Supports campaign planning, sales pitches, client meetings, and post-campaign evaluation. Coordinates with external research vendors, develops client-ready analyses and presentations, responds to ad hoc requests, and translates complex data for technical and nontechnical stakeholders.
Summary Generated by Built In

Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140 banners, including Albertsons, CVS, Dollar General, Family Dollar, HEB, Kroger, Loblaw, Metro, Publix, Sobeys, Southeastern Grocers, Meijer, HyVee, Total Wine & More and Wakefern. Linked to its market-leading Digital Incentives Network at many of the same retailers plus BJ's and Target, along with Neptune's exclusive ability to combine in-store and Digital OOH content into a single platform with unparalleled precision, scale and proven results, the Company is "one of one," uniquely positioned to seamlessly drive traffic, conversion and profitable revenue growth for retailers and advertisers. For more information, visit www.neptuneretailsolutions.com.

JOB RESPONSIBILITIES

As a member of the Consumer Insights team, this role provides data‑driven insights to support the planning, selling, and evaluation of marketing campaigns for CPG clients across in‑store and digital channels. The Consumer Insights Specialist works closely with internal stakeholders, particularly the Sales team, to translate complex data into clear, actionable insights

Key responsibilities include:

  • Analyze multiple data sources, such as POS and syndicated data, to inform campaign planning and assess post‑campaign performance
  • Serve as the liaison with external research vendors, ensuring timely delivery and clear interpretation of program results
  • Develop client‑ready analyses and presentations with clear insights and recommendations
  • Support Sales team with data‑driven insights for client meetings, pitches, and sell‑in
  • Respond to ad hoc insight requests and act as a data resource for internal stakeholders

CORE COMPETENCIES         

Analytical & Critical Thinking                           Problem Solving

Communication & Storytelling                         Curiosity & Learning Mindset

Attention to Detail                                             Collaboration & Teamwork

Initiative & Follow Through                               Strong Work Ethic

JOB COMPETENCIES

  • Strong quantitative orientation with the ability to manage and analyze large datasets
  • Ability to synthesize complex information into concise, actionable insights
  • Strong presentation skills with the confidence to answer questions clearly and effectively
  • Ability to adapt communication style to suit both technical and non technical audiences
  • Proven ability to manage multiple priorities in a deadline driven environment

EDUCATIONAL REQUIREMENTS

  • BA/BS, Business degree preferred, quantitative or analytic degrees a plus.

PROFESSIONAL EXPERIENCE

  • Experience in Consumer Packaged Goods (CPG), retail, shopper marketing, or marketing analytics
  • Experience working with and presenting insights to internal stakeholders and/or clients is a strong asset.

TECHNICAL SKILLS

  • Advanced proficiency in Microsoft Excel (data analysis, formulas, pivot tables)
  • Strong PowerPoint skills with the ability to create clear, compelling, client‑ready presentations
  • A quantitative background (statistics, programming, BI/Tableau) is desirable

OTHER REQUIREMENTS OR PREFERRED SKILLS

  • Minimal travel – position is remote.
  • Proven record of delivering quality results on time
  • Ability to use logic to analyze data to draw conclusions and convey or provide advice or consultation
  • The ability to communicate clearly, concisely and effectively both verbally and in written communication
  • Strong interpersonal skills and the ability to work effectively with others

EXPERIENCE: 1-3 Years

LOCATION: Remote, Preferred in Greater Toronto Area

Applicants must be able to work for any CA employer and not require sponsorship either now or in the future.

Applicant Privacy Notice

Neptune Retail Solutions is an Equal Opportunity Employer

Skills Required

  • BA or BS degree
  • Experience in consumer packaged goods, retail, shopper marketing, or marketing analytics
  • Experience presenting insights to internal stakeholders or clients
  • Advanced proficiency in Microsoft Excel, including data analysis, formulas, and pivot tables
  • Strong Microsoft PowerPoint skills for client-ready presentations
  • Quantitative background in statistics, programming, business intelligence, or Tableau
  • Ability to analyze and manage large datasets
  • Ability to synthesize complex information into actionable insights
  • Strong presentation and communication skills
  • Ability to manage multiple priorities in a deadline-driven environment
  • Ability to work for any Canadian employer without current or future sponsorship
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The Company
HQ: Jersey City, New Jersey
735 Employees
Year Founded: 2020

What We Do

Neptune Retail Solutions is the leading provider that seamlessly connects the consumer through every step of their shopping journey by linking digital media, digital incentives and media at the moment of truth, at-shelf - making Neptune a critical advertising partner for CPGs and retailers seeking to drive strong and predictable sales results. Our In-Store Media Network is unique, providing media at-shelf in over 66,000 retail locations where 94% of consumer purchases are made, and is the foundation of what makes Neptune "one-of-one". We provide the largest digital incentives network in North America, delivering thousands of unique coupons, rebates and cash back incentives to millions of shoppers every month through our exclusive retail partnerships and apps. Our near-store DOOH Network contains over 725,000 screens and is powered by our breakthrough Polaris Targeting Platform featuring exclusive screen-level indexing capabilities to deliver contextual brand relevance in real-world environments that are linked to in-store campaigns and maximize sales performance. The Neptune Promotions Intelligence Platform analyzes billions of activations annually to continuously optimize campaign performance and planning, driving even stronger CPG results with each campaign. Whether in the world-at-large, in-app, or at-the-shelf, in store, we guarantee results on a never-before-seen scale. This is Neptune. The retail media leader in North America.

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