Consumer Insights Manager

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Seattle, WA
In-Office
eCommerce • Software • Analytics • Business Intelligence • Consulting
The Role
Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.
 
Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.
 
Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.

About The Role:

Are you ready to make an impact at a fast-growing, innovative company? As a Consumer Insights Manager at Stackline, you’ll partner with top clients in a high-growth business unit, serving as a subject matter expert in consumer insights and research. You’ll design and deliver strategic quantitative analyses that help brands solve their most pressing business challenges.

Your analytical rigor, storytelling ability, and commitment to exceptional client experiences will directly fuel the success of this new business line.

Join us and help shape the future of insights at Stackline.


What You Will Do:
  • Lead end-to-end quantitative research projects, using survey, point-of-sale, panel, and shopper behavior data—with a direct focus on retail channels.
  • Design and execute custom research and survey strategies aligned with client business goals, including methodology selection, questionnaire design, and data interpretation.
  • Transform complex data into clear, compelling stories and actionable recommendations for diverse stakeholder audiences.
  • Serve as the consumer insights lead and subject-matter-expert for key client accounts and programs.
  • Collaborate with Sales, Customer Strategy, and Professional Services teams to embed insights work into client engagements and new business opportunities.
  • Stay current on industry trends and emerging methodologies to drive innovation and deliver competitive advantage.
  • Support special projects and strategic initiatives as needed – including thought leadership and marketing initiatives.

Who We Are Looking For:
  • Bachelor’s degree in Business, Marketing, or Liberal Arts (advanced degree preferred).
  • 3–5 years of experience in consulting, marketing intelligence, or market research, with a strong track record of delivering results.
  • Skilled at synthesizing large datasets and crafting insightful, data-driven narratives.
  • Proven experience with quantitative consumer data (e.g., panel, survey, POS) and integrating findings into brand and channel strategies.
  • Hands-on experience designing and fielding surveys and working directly with client-facing teams.
  • Naturally curious and innovative, eager to explore new methods and continuously improve.
  • Excellent communication and collaboration skills; thrives in both independent and team settings.
  • Adaptable and comfortable with ambiguity in a fast-paced, evolving environment.
  • Motivated and results-oriented, dedicated to helping internal teams succeed and clients grow.

Bonus Points If You Have:
  • Advanced degree in Business, Economics, Psychology, or related field.
  • Experience in B2B SaaS or with consumer brands
  • Background in the retail industry.
  • Familiarity with SQL or other data analytics tools.

Benefits and Perks

It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The pay range for this position located in Seattle is $80,000 - $120,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:

  • Comprehensive benefit plans covering medical, dental, and vision
  • Fertility benefits
  • 401k plan plus company match
  • Company paid Life Insurance
  • 20 days of Paid Time Off annually
  • 9 Paid company holidays
  • 100% Paid Parental Leave - 20 weeks for birthing mothers and 12 weeks for all other parents
  • Summer Fridays early close at 3 pm
  • Fully stocked kitchen snacks with fresh fruit weekly

Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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The Company
HQ: Seattle, WA
248 Employees
Year Founded: 2014

What We Do

Stackline is a retail technology company that builds commerce tools for thousands of the largest consumer brands, retailers, and professional service firms. Our mission is to fuel the future of commerce by bringing brands and customers closer together.

Why Work With Us

We're a team of problem solvers and creative thinkers, engineers and new business builders. When employees join Stackline, they quickly discover that our talented, ambitious teams will help them accomplish their life's best work.

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