Consumer Insights Analyst

Posted 2 Days Ago
Be an Early Applicant
Needham, MA, USA
In-Office
61K-83K Annually
Junior
Beauty • Robotics • Design • Appliances • Manufacturing
Positively impacting people’s lives every day in every home around the world.
The Role
Supports qualitative and quantitative consumer research to identify needs, trends, whitespace opportunities, and emerging behaviors. Analyzes consumer feedback, develops actionable insights, manages research partners, and collaborates with Product Development, Marketing, and Design teams to influence product roadmaps, positioning, experience design, and go-to-market strategies.
Summary Generated by Built In
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
We're looking for a curious, motivated Consumer Insights Analysts to join our fast-paced team in the future! This is not a current opening however we are eager to find upcoming talent!
In this role, you'll help bring the consumer voice into every stage of product development-supporting research design, analyzing consumer data, and collaborating with cross-functional teams to translate insights into action.
At SharkNinja, you won't just support products that transform everyday life-you'll grow in a high-performance, innovation-driven culture where your curiosity and contributions matter.
Essential Functions:
  • Assist in leading the development and execution of robust qualitative and quantitative research plans to uncover consumer needs, category trends, and whitespace opportunities that inform product innovation and business strategy.
  • Help develop and master an understanding of research tools, knowing when each is applicable or new methods are needed-including surveys, discussion guides, and stimuli-while managing both internal and external research partners to ensure high-quality, timely insights.
  • Translate complex consumer feedback into clear, compelling insights and recommendations that influence product roadmaps, positioning strategies, and experience design.
  • Identify emerging consumer behaviors and latent needs through primary and secondary research, connecting these to broader cultural and category trends to proactively shape early-stage product concepts.
  • Act as a strategic partner to Product Development, Marketing, and Design teams-contributing to cross-functional planning, insight activation workshops, and go-to-market development.
  • Assist in managing multiple projects simultaneously, prioritizing workstreams and encouraging team members to elevate the overall impact of the insights function.

Desired Skills and Experience:
  • Thrives in a hands-on, dynamic, agile environment.
  • Nimble with early-stage product development, taking a broader "consumer & business" stand to define new product directions with multifunctional partners.
  • Effectively manages shifting priorities and resources. Understands that not all paths are defined and leverages his/ her experience to create" and add value.
  • Proficiency with consumer insight methodologies across Qualitative and Quantitative fields, with thought leadership to design new/creative methodologies to advance insights
  • Demonstrates empathy and patience to adapt style to his/her audience.
  • Attention to details and able to grasp the big picture.
  • Adept at presenting complex findings in an easy to understand and actionable way.
  • Builds understanding and trust with others by meeting commitments.
  • Identifies the needs & expectations of others (personal & business) and acts upon them.

Qualifications:
  • Minimum of a bachelor's degree with a focus on Marketing, Psychology, or applicable quantitative discipline.
  • 2+ years of consumer research experience in both qualitative and quantitative research (Market Research Position).
  • Exposure to the CPG industry preferred.
  • Required: training and experience on moderating focus groups and one-on-on

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$61,200-$83,000 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
  • For candidates based in all regions, please refer to this Candidate Privacy Notice.
  • For candidates based in China, please refer to this Candidate Privacy Notice.
  • For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]

Skills Required

  • Bachelor’s degree in Marketing, Psychology, or an applicable quantitative discipline
  • At least 2 years of consumer research experience spanning qualitative and quantitative research
  • Training and experience moderating focus groups and one-on-one interviews
  • Exposure to the consumer packaged goods industry

What the Team is Saying

Serena Wiss
Palak Choudhary
Emmanuel Benoit
Steve Gassin
Jad Jichi
Mark Barrocas
Claire Lemel
Aaron Weiner
Claire Lemel
Karan Weller
Elizabeth Nolan
Dan Innes

SharkNinja Compensation & Benefits Highlights

  • Healthcare Strength — Health insurance offerings include multiple plan options (PPO and HSA), employer HSA contributions, dental/vision coverage, mental‑health resources, wellness programs, and fitness-related perks. Benefit listings and role descriptions consistently position health coverage as a comprehensive part of the package.
  • Retirement Support — Retirement programs feature a 401(k) with company match and, in some regions, strong pension contributions, alongside an employee stock purchase plan for broader financial participation. Company materials and job postings emphasize these as core elements of total rewards.
  • Parental & Family Support — Policies include paid parental leave with enhanced options and family supports such as backup childcare and eldercare. These offerings appear across official descriptions, indicating breadth beyond basic compliance requirements.

SharkNinja Insights

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The Company
HQ: Needham, MA
4,000 Employees
Year Founded: 1994

What We Do

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,000 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Why Work With Us

Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.

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SharkNinja Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQNeedham, MA
Mexico
Auburn, AL
Central, Hong Kong
Chino, CA
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Frankfurt am Main, DE
Irvine, CA
Leeds, GB
London, GB
Longhua District, Longhua District
Madison, TN
Madrid, Madrid
Milano, Metropolitan City of Milan
Minneapolis, MN
Mississauga, ON
Montréal, Quebec
New York, NY
Paris, FR
Rogers, AR
Suzhou City, Jiangsu Province
Xuân Hòa, Hồ Chí Minh
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