Consumer Insight Director (Coke/P&G)

Posted 8 Days Ago
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London, Greater London, England, GBR
In-Office
Expert/Leader
Big Data • Marketing Tech
The Role
Leads consumer insight delivery for Coca-Cola and P&G accounts, producing actionable analysis and presentations for senior stakeholders. Manages client relationships, account planning, team development, coaching, service innovation, and commercial growth. Translates large consumer datasets into strategic recommendations that influence brand, innovation, and growth decisions across soft drinks, grooming, and fabric care markets.
Summary Generated by Built In

 We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Consumer Insight Director – Coke & P&G
Office location: London, Mainframe (Hybrid)
Role Type: Permanent

Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth

About Worldpanel by Numerator
Worldpanel by Numerator provides consumer data representing nearly 6 billion
consumers in 65 countries, offering brands a multi-dimensional view of how people
think, how they shop, and how they consumer, so they can set bold strategies and drive
sustainable business impact.

Reasonable Adjustments
Worldpanel is committed to offering equal opportunities to all individuals including
during the recruitment process. If you require any reasonable adjustments or assistance,
please advise us in advance of your interview so that we can make the necessary
arrangements.

Role Overview
A uniquely high-profile role, offering unrivalled exposure to two of our most forward-
thinking and engaged clients. Across P&G and Coke we have great client relationships
and a highly motivated team, with some of the best feedback across the business in
recent months. If insight, storytelling and making a real difference to client’s decisions in
fast-paced markets is your thing, look no further!
Both businesses are leaders in their markets, and look to us to work in partnership with
them as to how they win in competitive markets, drive innovation strategies and find
growth opportunities. The Consumer Insight Director role is crucial is working across the
key markets of soft drinks, grooming and fabric care, working with your SID and BUD as
to how we influence decisions with senior stakeholders.

Role Description (What you will be doing)
•Insight: Producing and presenting high-quality insight. Delivering inspiring
presentations that drive action to senior audiences.
• Clients: Act as a senior contact on your team’s accounts – working with the BUDs and
SID to set an example to the team by adding value to client relationships, ensuring the
highest level of client servicing and account planning to build senior networks across our
client base.
• Team: Managing a team of Client Managers and Client Executives, developing their
analytical and client service skills. You will also be required to use your experience to
coach/mentor other junior team members.
• Service innovation: Contributing ideas for improving our service and proactively
leading initiatives that will enable us to hit the milestones in our growth plan,
communicating with key internal stakeholders and clients as necessary.
• Commercial growth: Responsibility for driving growth across either both accounts.

Revenue planning will be a core element in ensuring you meet and exceed the
ambitious targets we are striving for.Role Requirements & Capabilities (The skills and experience required)
• A commercial & curious mindset with the ability to answer clients’ big questions and
unafraid to have a point of view.
• Landing and expanding; taking ownership and spearheading the growth of successful
projects and development of longstanding client relationships.
• Able to offer unique insights that challenge clients’ perspective by translating large
data sets into impactful presentations that allow the client to make informed business
decisions.
• A desire to support individuals’ development and wellbeing with the ability to manage
team workloads, and anticipate client demands.

WORLDPANEL BENEFITS
 25 days holidays
 Option of flexible hybrid working
 Employee Assistance Programme
 Private Medical & Dental Insurance
 Eyecare Vouchers
 Life Assurance & Income Protection
 Cycle to Work Scheme

Why Join Worldpanel?
At Worldpanel we have an integrated way of rewarding our people based around a
simple, clear and consistent set of principles. Our approach helps to ensure we are
market competitive and also to support a pay for performance culture, where your
reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new
thinking and shape the world we live in. Apply for a career that’s out of the ordinary and
join us.
We want to create an equality of opportunity in a fair and supportive working
environment where people feel included, accepted and are allowed to flourish in a
space where their mental health and well-being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally
representative, drive diversity of thinking and better commercial outcomes.

There is strength in numbers - We are the Numerati

Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.

Skills Required

  • Commercial and curious mindset with the ability to answer clients' strategic questions and provide informed points of view
  • Experience developing and expanding client relationships and successful commercial projects
  • Ability to translate large datasets into impactful presentations and actionable business insights
  • Ability to manage team workloads and anticipate client demands
  • Ability to support employee development and wellbeing through coaching and mentoring
  • Experience presenting insights to senior audiences

Numerator Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Numerator and has not been reviewed or approved by Numerator.

  • Leave & Time Off Breadth — Time off is described as generous, with PTO, paid holidays, and companywide “Recharge Days” alongside options like paid volunteer time. Mentions of flexible or unlimited PTO policies indicate breadth across leave types.
  • Healthcare Strength — Healthcare coverage spans medical, dental, and vision, with mental-health support and an EAP also noted. Protection benefits such as disability and life insurance further reinforce coverage strength.
  • Wellbeing & Lifestyle Benefits — Work–life balance is emphasized through flexible schedules, remote work programs, and quiet focus time. Wellness-oriented offerings like gym memberships and company-sponsored outings complement this flexibility.

Numerator Insights

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The Company
HQ: Chicago, IL
2,400 Employees

What We Do

Numerator is a data and tech company bringing speed and scale to market research. Headquartered in Chicago, IL, Numerator has more than 2,400 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.

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