Consumer Finance Officer

Reposted 6 Hours Ago
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Entry level
Travel
The Role
Handle inbound and outbound customer communications to support collections and prevent delinquent accounts, build owner relationships, offer empathetic financial solutions, and resolve interactions within compliance and timelines.
Summary Generated by Built In

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

At Travel + Leisure Co., we’re shaping the future of vacation ownership—and our Consumer Finance team plays a pivotal role in delivering exceptional customer experiences while driving business success.

We’re looking for Customer-Focused, results-driven Consumer Finance Officers to join our high-performing Clark team. If you thrive in a fast-paced environment, enjoy problem-solving, and love helping customers find solutions, this is your opportunity to shine.

How You’ll Shine

As a Consumer Finance Officer, you will play a key role in maintaining portfolio performance while delivering outstanding service:

  • Manage inbound and outbound customer communications with professionalism and care

  • Support the collection and prevention of delinquent accounts across multiple portfolios

  • Build strong relationships with our owners, driving engagement and satisfaction

  • Help customers navigate financial challenges by offering practical and empathetic solutions

  • Ensure all interactions are resolved within agreed timeframes and compliance standards

What You’ll BringExperience & Skills
  • Experience in collections, customer service, or contact centre environments

  • Confidence handling both inbound and outbound calls

  • Strong written and verbal communication skills

  • Solid numerical ability and problem-solving mindset

  • Working knowledge of Microsoft Office (Excel, Word, Outlook)

What Sets You Apart
  • Customer-first mindset with a solutions-oriented approach

  • Ability to prioritize and manage competing deadlines

  • Strong attention to detail and accuracy

  • A team player who contributes to a positive, supportive workplace

Why You’ll Love It Here

Join a multi-award-winning team that values performance, collaboration, and growth:

  • Competitive salary + monthly de minimis allowance

  • Performance-based bonus potential

  • Career growth and advancement opportunities

  • Structured mentoring programs

  • Fun and engaging workplace culture with team activities and monthly events

  • Be part of a high-impact revenue-generating department

Ready to Start Your Journey?

If you’re ready to take the next step in your career and make a real difference, apply today and grow with us.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

Skills Required

  • Experience in collections, customer service, or contact centre environments
  • Confidence handling both inbound and outbound calls
  • Strong written and verbal communication skills
  • Solid numerical ability and problem-solving mindset
  • Working knowledge of Microsoft Office (Excel, Word, Outlook)

Travel + Leisure Co. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travel + Leisure Co. and has not been reviewed or approved by Travel + Leisure Co..

  • Healthcare Strength Health coverage includes medical, dental, and vision options with HSA and FSA accounts. Company-paid life and disability coverage plus a wellness incentive that can reduce premiums expand the breadth of care.
  • Retirement Support Retirement offerings include a 401(k) with a company match available after an initial waiting period and enrollment soon after hire. These features strengthen long-term financial security alongside base pay.
  • Wellbeing & Lifestyle Benefits Travel discounts across brands, paid volunteer time, recognition programs, and learning and tuition support are emphasized. These lifestyle and development perks add meaningful non-cash value aligned with the company’s travel focus.

Travel + Leisure Co. Insights

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The Company
HQ: Orlando, FL
10,001 Employees

What We Do

Travel + Leisure Co. is the world’s leading membership and leisure travel company, with nearly 20 travel brands across its resort, travel club, and lifestyle portfolio. The company provides outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year through its products and services: Wyndham Destinations, the largest vacation ownership company with more than 245 vacation club resort locations across the globe; Panorama, the world’s foremost membership travel business that includes the largest vacation exchange company, industry-leading travel technology, and subscription travel brands; and Travel + Leisure Group, featuring top travel content, travel services including the brand’s eponymous travel club, and branded consumer products. At Travel + Leisure Co., our global team of associates brings hospitality to millions each year, turning vacation inspiration into exceptional travel experiences. We put the world on vacation.

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