Consumer Engagement Manager

Posted 7 Days Ago
Be an Early Applicant
Johnson City, TN, USA
In-Office
Mid level
Healthtech • Biotech
The Role
Develops and executes influencer and organic social strategies to increase brand awareness, channel growth, community engagement, and sales. Responsibilities include creating social content, monitoring trends and metrics, managing influencer relationships and campaigns, maintaining content calendars, posting across brand channels, engaging followers, and analyzing campaign performance. The role collaborates with marketing, creative, and internal and external partners across skincare brands.
Summary Generated by Built In

Job Summary:

The StriVectin Consumer Engagement Manager will develop and execute innovative influencer and organic social strategies that drive brand awareness, social media channel growth, community engagement and sales across priority brands in the Consumer Skincare portfolio.

  • Reporting to: Sr. Consumer Engagement Manager
  • Location:  Johnson City, TN

Responsibilities/Essential Duties:

  • Partner with brand marketing, creative team, and other internal and external partners to develop best-in-class social media content that delivers on the brand’s unique tone of voice and positioning.
  • Monitor trends in social media channels, tools, and metrics and appropriately apply that knowledge to increase social media and influencer campaign performance.
  • Work closely with Consumer Engagement team through team brainstorming, communal ideation, and collaboration.
  • Collaborate with internal and external partners on influencer selection. Support influencer campaigns through research, outreach and relationship building. Execute influencer campaigns, ensuring content aligns with brand messaging and KPIs.
  • Manage content calendar and social media content deliverables, from concepting to briefing to execution.
  • Post content across brands’ social pages and manage engagement with followers for direct community engagement.
  • Analyze campaign performance and contribute to reports delivered to internal and external stakeholders.

Basic Qualifications:

  • 3+ years of experience managing social media and/or influencer marketing
  • Bachelor’s degree in business, marketing, communications or related field or equivalent experience

Preferred Qualifications:

  • Able to work as part of a team to achieve shared goal
  • Experience in skincare, beauty or personal care a plus
  • Early adopter of new platforms, systems and tools for creating content
  • Track record of driving results through creating and managing social media content, audience development and engagement
  • Strong analytical mindset, coupled with creative thinking to generate compelling, engaging and social content
  • Excellent verbal and written communications skills
  • Resourcefulness and resilience; ability to prioritize and multitask in a fast-paced environment

Company Summary:

Revance is a global company developing, producing, and distributing industry-leading, differentiated products across aesthetics, skincare, and therapeutics. Revance drives innovation beyond convention to offer treatment options for individuals across generations. The Company’s vision is to redefine excellence in aesthetics, skincare, and therapeutics through science-powered innovation, with an unwavering commitment to its providers, patients, and consumers. Revance’s award-winning products are the result of robust research and development, a cornerstone for the Company, driven by renowned scientists. For more information about Revance, please visit us at www.revance.com.
Revance’s skincare products treat a range of skincare concerns, from acne to sun protection to aging, helping people feel confident in their own skin at any age. Brands include: PanOxyl®, Blue Lizard®, and StriVectin®, among others. All products under the consumer skincare portfolio are owned by Crown Laboratories, Inc., a Revance company. 
What Revance invests in you:

  • Competitive Compensation including base salary and annual performance bonus.
  • Flexible PTO, holidays, and parental leave.
  • Generous healthcare benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more!


This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.”

Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.


Skills Required

  • 3+ years of experience managing social media and/or influencer marketing
  • Bachelor's degree in business, marketing, communications, or a related field, or equivalent experience
  • Ability to work as part of a team to achieve shared goals
  • Experience in skincare, beauty, or personal care
  • Early adoption of new platforms, systems, and content creation tools
  • Track record of driving results through social media content, audience development, and engagement
  • Strong analytical mindset and creative thinking
  • Excellent verbal and written communication skills
  • Resourcefulness, resilience, prioritization, and multitasking in a fast-paced environment
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The Company
HQ: Nashville, Tennessee
663 Employees

What We Do

Revance is a biotechnology company setting the new standard in healthcare with innovative aesthetic and therapeutic offerings that elevate patient and physician experiences

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