Consumer Card - Data Owner Lead

Posted 4 Days Ago
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Wilmington, DE
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Consumer Card Data Owner Lead will strategize data development and delivery, manage data quality, compliance, and team performance in the Credit Card segment.
Summary Generated by Built In
Job Description
Join a team that encompasses a variety of Data and Analytics disciplines, from data governance, data strategy and partnerships, reporting, data science, and machine learning.
As a Co-Brand Data Owner Lead, within the Consumer and Community Bank Credit Card team, you will be critical in enabling the business to innovate through the strategic use of its data, while simultaneously ensuring that data is of good quality and well-protected and be responsible for coordinating Card's sourcing and use of data across different domains from digital, to rewards, operations, serves as a member of the Product leadership team.
Job Responsibilities:
  • Define and execute a strategy for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
  • Strong understanding of the data and its use within the business and across lines of business and functions, through collaborative partnerships with multiple stakeholders, including Product Owners, analytics leads, and business process owners and identify and prioritize the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control and support the aligned Data and Analytics lead for their product to support projects such as analytics, machine learning and artificial intelligence.
  • Direct the development of processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality and direct the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
  • Develop and maintain deep relationships with product data delivery partners and data consumers, including senior leaders in the Business, Technology, Analytics, Operations, Risk and Control functions across lines of business.
  • Demonstrate governance by ensuring that workstreams and initiatives are tracked and actively managed, KPI's are agreed, measured and tracked, deliverables are properly prioritized and sequenced, risks are addressed and status measured, and deliveries are successful.
  • Provide direct leadership, coaching, and career development guidance to a team of data professionals, fostering a high-performance culture and supporting individual growth through regular feedback, goal setting, and development planning.
  • Oversee performance management for team members by setting clear expectations, monitoring progress against key milestones, and conducting regular reviews to ensure accountability, recognize achievements, and address development needs.

Required Qualifications, Capabilities, and Skills:
  • Bachelor's degree required; 10+ years of industry experience in a data-related field
  • Data querying and manipulation ability, using technologies such as SQL, python, data science and engineering folks.
  • Demonstrated ability to manage tight delivery timelines, across multiple workstreams, and ensure our organization is on track to execute and deliver strategic changes
  • Proven ability to execute via successful internal partnerships with other organizations and the ability to influence people at all levels across a broad variety of job functions.
  • Excellent leadership skills of product, programs, projects, teams and/or employees.
  • Understanding of Agile technological development methodology.
  • Effectively manage a team toward a robust set of execution milestones and understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.

Preferred Qualifications, Capabilities, and Skills:
  • Master's degree preferred.
  • Technical knowledge of data engineering, data pipelines, data modelling, and data architecture preferred
  • Deep subject matter expertise in Credit Card area preferred.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Top Skills

Python
SQL

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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