Consumer Banking Deposits (2.0) - Product Delivery, Senior Associate

Job Description
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate within the Consumer Banking Deposits team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. You will be expected to provide strategic oversight across the product delivery lifecycle, ensuring alignment with organizational objectives and regulatory standards. By fostering collaboration and driving operational excellence, you will play a critical role in optimizing processes and championing innovation. Your leadership will help position the team to respond effectively to evolving market demands and deliver best-in-class solutions for our customers.
Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Partner with technology, operations, and business stakeholders to gather requirements, clarify objectives, and ensure alignment throughout the product delivery lifecycle
• Facilitate regular status updates , manage dependencies to drive transparency, track progress, and promote continuous improvement within the team
• Analyze data and feedback to identify opportunities for process optimization, proactively recommending solutions to enhance product stability and scalability
• Coordinate testing and validation activities to ensure new features and enhancements meet quality standards and deliver intended value to customers

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Drive cross-functional collaboration by engaging with stakeholders from technology, operations, and business to align on product goals and delivery timelines
• Build and nurture key relationships across teams to facilitate effective communication, resolve issues quickly, and support seamless product launches
• Monitor product performance and operational metrics to identify risks, ensure stability, and recommend improvements for scalability
• Champion a culture of continuous delivery by implementing best practices, sharing learnings, and encouraging innovation within the team

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Leverage product development life cycle expertise to guide delivery and process adherence
• Collaborate with partners to translate requirements into actionable plans
• Recommend scalable enhancements using industry insights

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.