We’re developing the next generation of leaders.
Join Citizens' Consumer Bank Enterprise Experience (CBEX) Internship, designed to cultivate talented young professionals aspiring to leadership roles.
Why CBEX?
You will have a unique opportunity to jumpstart your career through hands-on, impactful projects, comprehensive training and development, and exposure to executive leadership, paving the way for a robust career at Citizens.
Internship Overview
10-Week Summer Internship Experience:
- Two days of onboarding and training centered around programming overviews and setting you up for success.
- Opportunity to spend your summer in areas across the Consumer Bank and other enterprise functions such as:
- Consumer Bank: Business Banking, Consumer Lending, Consumer Strategy, Checking & Deposits, Customer Experience Delivery, Branch Distribution Transformation, and Transformation Office.
- Enterprise Functions and Strategy: Enterprise Marketing, Risk, Sustainability, Enterprise Customer Experience, Corporate Communications, Innovation, and Corporate Strategy
- Extensive programming around professional development, executive speaker series, and relevant business initiatives
Mentor Program and Support:
- Paired with a CBEX alumni as a mentor for guidance throughout the summer.
Life After Internship:
- Given advanced consideration for the Consumer Bank Enterprise Experience (CBEX) Leadership Development Program, a full-time, one-year program consisting of four, 3-month rotations across participating business lines.
Qualifications
Who We’re Looking For:
- Ambitious team players and strategic thinkers
- Skills in analytical and critical thinking, business and financial acumen, communication, creativity, data analysis, detail-oriented, initiative, leadership, learning agility, relationship building, and time management.
Requirements:
- Pursuing a bachelor’s degree, expected graduation date of May 2028
- Minimum cumulative GPA of 3.00 (3.50+ preferred)
- All majors considered; preference for Business, Communications, Economics, Finance, Management, and Marketing
- Demonstrated leadership experience desired
- Successfully complete a video interview assessment within 4 days of receiving the link. If not completed within the timeframe, your application will be automatically withdrawn from consideration.
Please note that permanent work authorization in the United States is required. This position is not eligible for CPT, OPT, or visa sponsorship now or in the future.
Location:
- Program starts June 1, 2027
- Based in Westwood, MA, with some travel required to Johnston, RI
- Westwood office is easily accessible by car or 20-minute commuter rail from Boston with employee shuttles from the MBTA station.
Ready to launch your career with Citizens? Apply today and be part of something bigger!
Pay Transparency
The position offers $27/per hour as a starting rate.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits
Additional Resources
Click here for more information about our programs and application process: https://jobs.citizensbank.com/en/Consumer-Bank-Enterprise-Experience
About UsEqual Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- Pursuing a bachelor's degree with an expected graduation date of May 2028
- Minimum cumulative GPA of 3.00
- GPA of 3.50 or higher
- Permanent work authorization in the United States
- Not eligible for CPT, OPT, or visa sponsorship
- Complete the video interview assessment within four days of receiving the link
- Leadership experience
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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