The Consumer Accounting Professional is responsible for delivering routine and defined outputs, while also developing knowledge of the broader context in which the work is being performed. The Professional implements operational strategy by deploying and measuring processes while ensuring that the results are monitored. Also implements and reviews strategic growth and business plans. This role supports the business in their efforts to grow the business and are accountable for the communication of business decisions. Provides support on a number of operational areas including process re-engineering, information management, technical implementation and operational strategy.
Primary responsibilities include
- Responsible for all accounting activities related to assigned product portfolios, including daily and month end journal entries. Performs detailed analysis on product portfolio data to provide timely and accurate information to the business.
- Ensure accurate accounting and reporting of product activity through timely analysis, validation, and reconciliation of financial data.
- Processing invoice payments from third parties and daily wires for collection activities.
- Ensures proper controls are in place for all processes and recommends process improvements where necessary, including updating procedures, process flows, and other product documentation. Applies Corporate Accounting Policy standards to all functions.
- Coordinates daily and monthly workflow, ensures department deadlines are met, and assists management with departmental oversight, guidance, and training.
- Supports the development, documentation, and enhancement of accounting processes and controls associated with new product initiatives and strategic business growth.
- Provides project support to business partners and management in their efforts to grow the business, including participation in product implementations, process improvements, and system enhancements.
- Collaborates with cross-functional teams to research accounting issues, resolve operational exceptions, and support regulatory, audit, and financial reporting requirements.
Qualifications, Education, Certifications and/or Other Professional Credentials
Required Qualifications
- Bachelor's degree in Accounting, Finance, or related field.
- 5+ years of accounting, financial reporting, or financial analysis experience.
- Strong understanding of Generally Accepted Accounting Principles (GAAP).
- Experience preparing journal entries, balance sheet reconciliations, and account analysis.
- Strong analytical, problem-solving, and organizational skills.
- Proficiency with Microsoft Excel and financial reporting systems.
- Ability to prioritize multiple responsibilities and meet critical deadlines in a fast-paced environment.
- Strong verbal and written communication skills with the ability to partner effectively across business units.
Preferred Qualifications
- Experience supporting consumer lending, securitization, or structured finance products.
- Experience with new product implementations and accounting process development.
- Knowledge of loan accounting and cash settlement processes.
- Experience with financial systems, general ledger applications, and data analysis tools.
- CPA designation or progress toward CPA certification.
- Prior experience supporting large-scale accounting operations within a financial services organization.
Hours & Work Schedule
- Hours per Week: 40
- Work Schedule: 8:30 to 5:00
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- Bachelor's degree in Accounting, Finance, or a related field
- 5+ years of accounting, financial reporting, or financial analysis experience
- Strong understanding of Generally Accepted Accounting Principles (GAAP)
- Experience preparing journal entries, balance sheet reconciliations, and account analysis
- Strong analytical, problem-solving, and organizational skills
- Proficiency with Microsoft Excel and financial reporting systems
- Ability to prioritize multiple responsibilities and meet critical deadlines in a fast-paced environment
- Strong verbal and written communication skills and ability to partner across business units
- Experience supporting consumer lending, securitization, or structured finance products
- Experience with new product implementations and accounting process development
- Knowledge of loan accounting and cash settlement processes
- Experience with financial systems, general ledger applications, and data analysis tools
- CPA designation or progress toward CPA certification
- Prior experience supporting large-scale accounting operations within a financial services organization
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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