Consulting Operations Coordinator

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Philippines
Remote
Mid level
Cloud • Information Technology • Natural Language Processing • Analytics • Consulting • App development • Generative AI
3Cloud is the leading Azure Partner and Microsoft innovator across Data, Apps and Cloud Platform.
The Role
Support project delivery by verifying SOWs/change orders, creating and updating projects in Salesforce/Certinia, coordinating across PM, sales, and resource teams, managing timecards and contract systems, assisting onboarding/offboarding, processing accounting/billing corrections, and recommending process automations.
Summary Generated by Built In

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

Responsibilities:

  • Review and verify all signed SOW’s and Change Orders to project estimates for accuracy.
  • Create projects in SalesForce for verified SOW’s.
  • Update project and project budgets for verified change orders.
  • Coordinate with and support our Project Management team, Resource Planning team, and Sales team throughout the engagement delivery cycle.
  • Assist with onboarding and offboarding team members in SalesForce.
  • Respond to support cases filed by stakeholders.
  • Support our delivery team to ensure timely and accurate timecard submission.
  • Support our contract management system (CLM).
  • Validate data in Salesforce/Certinia using provided audit reports, update data as needed.
  • Support our Accounting and Billing team by processing corrections to projects and timecards as needed.
  • Backup the Accounting team on our corporate travel and expense processing systems Expensify and Navan.
  • Recommend and implement process and automation improvements to prevent errors and gain efficiency.
  • Synergy Timecard tracking
  • Assist in integration tasks

Requirements:

  • Minimum of 3 years of experience in a sales and/or project coordinator role.
  • Bachelor’s degree preferred.
  • Ability to work during US business hours.
  • Experience in Salesforce/Certinia preferred.
  • Excellent communication skills: you are articulate, straightforward, thoughtful and consistent.
  • Strong attention to detail, with strong analytical skills.
  • A passion for using technology to solve problems.
  • A natural inclination for building and fostering relationships with clients and project teams.
  • A love for problem-solving - you can prioritize tasks, manage time effectively and can guide a team through the issue resolution process.
  • The ability to multitask, juggling multiple concurrent streams of work and ensuring success for all of them.
  • Proficient in Microsoft Office 365.
  • Experience in Professional Services business model. Microsoft services a plus.
Full-time employment 
📌 Remote in Philippines

This Job Posting will expire on Monday, September 30, 2024. 

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

Skills Required

  • Minimum of 3 years of experience in a sales and/or project coordinator role
  • Bachelor's degree
  • Ability to work during US business hours
  • Experience in Salesforce/Certinia
  • Excellent communication skills (articulate, straightforward, thoughtful and consistent)
  • Strong attention to detail and analytical skills
  • Passion for using technology to solve problems
  • Ability to build and foster relationships with clients and project teams
  • Problem-solving, prioritization, and issue resolution skills
  • Ability to multitask and manage multiple concurrent streams of work
  • Proficient in Microsoft Office 365
  • Experience in Professional Services business model
  • Microsoft services experience

3Cloud Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about 3Cloud and has not been reviewed or approved by 3Cloud.

  • Fair & Transparent Compensation Base pay is characterized as competitive for U.S. Azure consulting roles, with employer-posted role bands aligning to market levels for mid-to-senior positions. Recent commentary includes references to “competitive salary” and instances of “above market compensation.”
  • Flexible Benefits A remote-first setup with strong work-from-home flexibility is emphasized, including a home-office/Wi‑Fi stipend. Flexibility and work–life balance are consistently highlighted as standout aspects of the package.
  • Healthcare Strength Core medical, dental, and vision coverage is provided through established carriers with HSA/FSA availability and an EAP, and income protection is employer-paid. Preventive care coverage and access to a broad network indicate a comprehensive health offering.

3Cloud Insights

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The Company
HQ: Downers Grove, IL
880 Employees
Year Founded: 2016

What We Do

Hi, we’re 3Cloud. We help advise, architect, build, and optimize our client’s Azure cloud environment to transform their business. 3Cloud has been acknowledged as Microsoft’s 2024 Partner of the Year for Data & AI and we are positioned in the market for continued accelerated growth. Our team of industry experts work to build new solutions and solve our client’s most complex challenges. 3Cloud’s commitment to excellence and innovation allows team members to contribute to something bigger than themselves, creating an impact they can be proud of. We are always looking for new team members who love a challenge, are passionate about clients, and thrive on the pace of change in the cloud.

Why Work With Us

Three things make 3Cloud special: 1) we are laser-focused on Azure, loving the rapid pace that Microsoft drives on that platform; 2) we have a culture of deep technical excellence, and we challenge each other to innovate; and 3) we have a matchless connection with Microsoft’s field and engineering teams, giving our teams insights and cool projects.

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