Consulting Internship – CX

Posted One Month Ago
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Singapore, SGP
In-Office
Internship
Business Intelligence • Consulting
Build Beyond As One.
The Role
Supports customer experience consulting engagements through business analysis, process improvement research, requirements documentation, presentation development, project coordination, CRM configuration, data migration, testing, validation, market research, and proposal preparation. The intern gains exposure to Salesforce or similar CRM platforms, system integrations, data flows, and consulting methodologies while working collaboratively with consultants across Southeast Asia projects.
Summary Generated by Built In
About Us:
From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.
About the Role
As an Intern in ABeam Consulting, you will support the Customer experience consulting team across a range of transformation engagements. This role is designed to give you hands‑on exposure to real client work, while learning the fundamentals of management consulting. You will work closely with consultants and managers to support analysis, functional design, project delivery, technology implementation and internal initiatives across industry projects in Southeast Asia 
Key Responsibilities
  • Business Analysis & Consulting Support
    • Support business analysis activities, including research, data preparation, and requirement documentation
    • Assist in reviewing current processes and identifying improvement opportunities
    • Help prepare consulting deliverables such as slides, process flows, and summary materials
  • Project Delivery Support
    • Support day‑to‑day project coordination tasks (e.g. tracking actions, timelines, and risks)
    • Assist in preparing meeting materials and documenting meeting minutes and action items
    • Provide support for testing or validation activities where required
  • Technical & Project Delivery Support
    • Gain hands-on exposure to CRM platforms such as Salesforce or similar tools
    • Support basic system configuration tasks (e.g. CRM fields, workflows, dashboards) under guidance
    • Assist in data preparation, migration support, and validation activities
    • Learn and apply CRM best practices and standard methodologies
    • Support testing activities (UAT), including test case preparation and defect tracking
    • Work with consultants to understand system integrations and data flows
    • Assist in preparing meeting materials and documenting minutes and action items
    • Provide support for testing, deployment, or validation activities where required
    • Proactively learn CRM concepts, tools, and industry use cases
       
  • Market Research & Internal Initiatives
    • Conduct desktop research and benchmarking on market trends and practices
    • Support proposal preparation and other business development activities
    • Contribute to internal knowledge development and practice initiatives
Qualifications
  • Current undergraduate student pursuing a degree in Business, Economics, Engineering, Information Systems, Computer Science or related fields.
  • Strong analytical and organizational skills with a keen eye for detail.
  • Proficiency in Microsoft PowerPoint and Excel; knowledge of data visualization tools is an advantage.
  • Strong communication skills, both written and verbal.
  • Demonstrated ability to work independently and collaboratively in a team environment.

Skills Required

  • Currently pursuing an undergraduate degree in Business, Economics, Engineering, Information Systems, Computer Science, or a related field
  • Strong analytical and organizational skills with attention to detail
  • Proficiency in Microsoft PowerPoint and Microsoft Excel
  • Knowledge of data visualization tools
  • Strong written and verbal communication skills
  • Ability to work independently and collaboratively in a team environment
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The Company
HQ: Tokyo
1,019 Employees
Year Founded: 2003

What We Do

Since 2005, ABeam Consulting has been a trusted ???? ??????? to organizations across Southeast Asia (SEA), driving growth and innovative solutions through our comprehensive services. With a dedicated team of over 1,200 consultants and a robust presence in Singapore, Thailand, Malaysia, Indonesia and Vietnam, we are committed to helping businesses navigate today’s complex challenges. ??? ?????????: • ??? ??????????????: Delivering expert SAP solutions to streamline processes and enhance business performance • ??????? ??????????????: Empowering organizations to harness emerging technologies that drive innovation and sustainable growth • ??????? ??? ????????? ????????: Elevating operational efficiency and customer experience through advanced data analytics and digital solutions • ?????????? ??? ?????????????: Leading operational transformation with Industry 4.0 innovations that boost productivity and competitiveness With a deep understanding of SEA markets and access to a global network of expertise, we collaborate closely with our clients to deliver measurable results that fuel long-term success. Together, we can ????? ?????? ?? ???, effectively navigating complexities to create future-ready organizations.

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