It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Responsibilities
Able to deployment up to 3 RTLS software solutions independently.
Participate in pre-sales activities such as demos, strategy sessions, and quoting support
Lead project kickoffs and workshops with internal and customer stakeholders
Conduct technical assessments, workflow mapping, SOP creation, and training planning
Deliver training for end users, admins, engineers, and partners
Coordinate go-live readiness and support User Acceptance Testing (UAT) and validation
Lead post-go-live hyper care, including lessons learned, open issue resolution, and clinical training
Track metrics and contribute to Quarterly Business Reviews (QBRs)
Provide customer feedback during New Product Development (NPD)
Maintain oversight across sales, support, education, and product teams
Serve as a strategic advisor to customers and internal teams
Engage with diverse personas—from clinical and operational staff to technical users
Communicate complex solutions clearly through presentations and documentation
Collaborate crossfunctionally with Sales, Implementation, Training, Product, Support, and Education teams
Contribute to internal and partner education materials and delivery
Participate in solution design and integration discussions with stakeholders
Qualifications & Skillsets
Bachelor’s degree in healthcare, education, business, or related field—or equivalent experience
Experience in customer success, implementation, consulting, or training roles
Familiarity with healthcare environments and workflows preferred
Background in clinical, operational, or enterprise technology is a plus
Strong communication, presentation, and stakeholder engagement skills
Project management and change management capabilities
Process mapping and clinical workflow alignment
Innovation, critical thinking, and problem-solving
Customer-focused with service excellence mindset
Ability to balance strategic thinking and tactical execution
Growth mindset with interest in technical and operational development
Comfortable with training tools and platforms; LMS experience preferred
Interest in expanding knowledge of AI, analytics, and integration platforms
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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Top Skills
What We Do
Our purpose is to grow a safer, cleaner, healthier future for everyone, every day.
Halma is a global Group of life-saving technology companies. Our companies provide innovative solutions to many of the key problems facing the world today.
Our Sectors:
Safety technologies that save lives, protect infrastructure and enable safe movement, and also technologies that protect people and assets at work across a range of critical industrial and logistics operations.
Environmental & Analysis provides technologies that monitor and protect the environment and ensure the quality and availability of life-critical resources.
Medical’s technologies enhance the quality of life for patients and improve the quality of care delivered by healthcare providers.
