About Nintex:
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
About the role:
The candidate for this role will be responsible for work as required by Professional Services. Within this role you will be looked upon to provide high quality engagement, efficiency and customer satisfaction through a projects management, design and/or build cycle. You will work with Nintex customers and partners on engagements to solve business challenges via Nintex products and solutions.
Your contribution will be:
- Lead and manage Professional Services projects and training sessions, focusing on understanding customer challenges, and delivering tailored solutions using the Nintex Delivery Framework.
- Act as the go-to expert on Nintex product capabilities, providing insights and guidance to both internal teams and customers.
- Utilize a consultative approach during Business Process Optimization, and other, workshops, ensuring that automation solutions align seamlessly with customers' unique business processes.
- Demonstrate best practices in solution design across various industries and departments, fostering efficient and effective use cases.
- Collaborate with the Product Engineering team by providing valuable feedback that contributes to the enhancement of products and services.
- Create, maintain, and process pertinent engagement-related communications, records, and timely submittal of time-entry.
- Notifies team lead when assistance is required in an appropriate and timely manner as it relates to employee capacity, and customers and engagement issues.
- Configure and develop custom solutions using Nintex products and ancillary technologies according to solution design that allow Nintex to meet the customer’s project requirements.
- Other duties, as required.
To be successful, we think you need:
- At least 2 years of management consulting experience.
- Minimum of 1 year of project management experience.
- Possess a growth mindset and thrive in a collaborative environment that emphasizes superior performance.
- Demonstrated ability to engage directly with customers, understanding their requirements, and delivering tailored solutions.
- Highly motivated, proactive, and adept at time management, with a strong emphasis on follow-up and teamwork to meet project deadlines.
- Proven track record of driving projects from inception to completion.
- Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to non-technical stakeholders in large enterprises.
- Bachelor’s degree or equivalent combination of relevant work experience and education.
- Lean or Six Sigma certification desirable.
- Experience in business process optimization or design is a plus.
What’s in it for you?
Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus, and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
- Global Gratitude and Recharge Days
- Flexible, paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact, paid volunteer time, and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow, and an incredible global community
View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf. .
Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.
#LI-REMOTE
What We Do
Nintex is the world’s leader in process management and automation. Our no-code workflow automation platform aims to improve the way people work by streamlining simple to sophisticated business processes. Nintex boasts more than 10,000 enterprise clients and an extensive global partner network across 90 countries.
Why Work With Us
The workplace culture at Nintex is fast-paced, fun, and highly collaborative. We strive to ensure our customers and partners succeed, and enable our employees to grow, learn, and develop their professional careers. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we operate with respect.