Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.
Serve as primary point of contact for client throughout the implementation of product. Provide services in connection with system configuration, testing, training, and issues resolution. Analyze and resolve issues that arise throughout the implementation and work with analysts to resolve technical issues.
MINIMUM REQUIREMENTS –
- Experience working in a client/customer facing role within a supply chain or software organization. (Intern or co-op experience applies)
EDUCATION REQUIREMENTS –
- Bachelors or foreign equivalent degree in computer science, engineering, business or a related field.
Principal Duties and Responsibilities –
- Performs testing of client specific enhancements in a timely manner.
- Analyze and resolve issues that arise throughout the implementation. Works with analysts to resolve technical issues.
- Primary activities include configuration, testing, issues resolution, implementation and post implementation support. A majority of the consultant’s time is spent onsite working directly with the customer project team.
- Participates in training to enhance skills necessary to be a valuable team member.
- Assists with practice administrative tasks (time and forecast entry).
- Minimum of 50% travel required.
ADDITIONAL CHARACTERISTICS –
- Understands fundamental concepts and theories.
- Generally limited knowledge of industry practices and procedures.
- Gains experience primarily in one product or platform.
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At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
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What We Do
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
