Job Description Summary:
- Coordinate daily operational priorities tied to McDonald’s and assigned Foodservice customers, ensuring alignment with internal teams and vendor partners.
- Manage account maintenance activities, including new account setup, ownership updates, closures, and data accuracy across multiple systems.
- Support execution of customer-specific initiatives such as equipment installations, removals, replacements, line runs, and service-related projects.
- Partner cross-functionally with Customer Operations, Service Operations, Field Operations, Technical Teams, and vendor partners to ensure timely execution and customer readiness.
- Maintain accuracy of operational and account data in platforms such as SAP, SharePoint, Quick Base, and OPS tools to ensure integrity of reporting, billing, and project management.
- Manage QMC support activities including reporting, scheduling, and follow-through to address maintenance risks and service needs.
- Generate reporting and provide visibility into project timelines, operational priorities, and recurring issues to aid stakeholder decision-making.
- Identify workflow gaps, recurring execution risks, and friction points and recommend process improvements that enhance reliability and efficiency.
- Collaborate with field teams to evaluate recurring customer issues, identify high-incidence locations, and develop actionable solutions for sustained improvement.
- Coordinate timely resolution of operational issues by mobilizing the appropriate teams, escalating as necessary, and ensuring consistent follow-up.
- Assist with customer and internal communications related to project updates, timelines, and operational actions to maintain transparency and alignment.
- High school diploma or GED required; Bachelor’s degree in Business, Operations, or related field preferred.
- Minimum of 2+ years in project management, operations coordination, sales support, or customer operations roles within fast-paced, service-driven environments.
- Experience coordinating multiple workflows simultaneously and delivering results under tight deadlines.
- Strong organizational and prioritization skills with exceptional attention to detail for data accuracy and process execution.
- Excellent written and verbal communication skills to confidently engage customers, internal teams, and vendors.
- Advanced problem-solving capabilities to identify root causes, align resources, and implement resolutions quickly.
- Ability to build collaborative relationships across cross-functional teams and influence without direct authority.
- Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and comfort with data reporting and visualization tools.
- Familiarity with enterprise systems and operational platforms such as SAP, SharePoint, Quick Base, and OPS tools is highly desirable.
- Data literacy and ability to interpret operational reporting to support visibility and proactive decision-making.
- Project Coordination & Execution: Ability to organize and manage multiple projects, ensuring on-time delivery and customer satisfaction.
- Operational & Data Accuracy: Skilled in maintaining data integrity across systems to support billing and operational reporting.
- Process Improvement Mindset: Identifies efficiency gaps and recommends solutions to enhance workflow reliability.
- Cross-Functional Collaboration: Ability to navigate complex stakeholder networks including customers, bottlers, vendors, and internal partners.
- Customer-Centric Problem Solving: Anticipates risks, mitigates issues proactively, and supports high service standards.
- Technical Fluency: Comfort working within enterprise platforms (SAP, Quick Base, SharePoint) and utilizing data analytics for operational insights.
- Communication & Influence: Strong ability to craft clear updates, engage stakeholders, and ensure alignment across internal and external touchpoints.
- Enable Operational Expertise: Gain hands-on experience in driving critical customer operations processes for one of the world’s largest and most strategic accounts.
- Provide Access to Advanced Tools & Systems: Work with leading project management and enterprise platforms to sharpen technical knowledge and operational capabilities.
- Opportunity to Impact Customer Experience: Play a pivotal role in enhancing executional reliability and shaping best practices that improve service outcomes for McDonald’s and our Foodservice customers.
- Support Career Development: Benefit from Coca‑Cola’s learning culture, including training resources, mentoring, and cross-functional exposure that prepare you for broader operational and project leadership roles.
Skills:
Adaptability, Business Acumen, Curious Mindset, Logical Thinking, Managing Ambiguity, Problem Solving, Project Management, Solution-Oriented, Stakeholder Engagement, Storytelling, Strategic Influence, Thrive in AmbiguityPay Range:
United States of America: 86,600 USD - 103,000 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
7.5Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of AmericaCity/Cities:
RemoteTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
September 2, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.Skills Required
- High school diploma or GED
- Bachelor’s degree in Business, Operations, or a related field
- At least 2 years of experience in project management, operations coordination, sales support, or customer operations in a fast-paced, service-driven environment
- Experience coordinating multiple workflows simultaneously and delivering results under tight deadlines
- Strong organizational and prioritization skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Advanced problem-solving capabilities
- Ability to build collaborative relationships across cross-functional teams and influence without direct authority
- Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word
- Comfort with data reporting and visualization tools
- Familiarity with SAP, SharePoint, Quick Base, and OPS tools
- Data literacy and ability to interpret operational reporting
- Current authorization to work full-time in the United States without employer sponsorship
The Coca-Cola Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Coca-Cola Company and has not been reviewed or approved by The Coca-Cola Company.
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Retirement Support — Retirement benefits are positioned as a standout, combining a 401(k) match with a company-funded cash-balance pension and an employee stock purchase plan match that together materially increase long-term package value.
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Healthcare Strength — Health coverage is described as broad and feature-rich, including national medical coverage plus specialized add-ons like virtual care, second opinions, oncology navigation, fertility support, and chronic-condition programs.
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Leave & Time Off Breadth — Time-off benefits are outlined with structured vacation accrual that increases with tenure and a holiday program that includes both set and floating days.
The Coca-Cola Company Insights
What We Do
The Coca-Cola Company (NYSE: KO) is a total beverage company, offering over 500 brands in more than 200 countries and territories. In addition to the company’s Coca-Cola brands, our portfolio includes some of the world’s most valuable beverage brands, such as AdeS soy-based beverages, Ayataka green tea, Dasani waters, Del Valle juices and nectars, Fanta, Georgia coffee, Gold Peak teas and coffees, Honest Tea, innocent smoothies and juices, Minute Maid juices, Powerade sports drinks, Simply juices, smartwater, Sprite, vitaminwater and ZICO coconut water.








