Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
We are looking for a candidate who should be self-motivated and critical thinker with strong communication skills to join our Product Consulting Group. The team is the first point of contact for our clients, provides day-to-day support for the platform and workflow related issues. The team is also involved in handling/resolving any operational issues faced by clients while using our world-class suite of middle/back-office applications and follow with internal teams as per defined SLAs.
What you’ll do:
- Point of Contact for assigned clients to handle various product and application related queries from clients and provide a timely resolution as per defined SLAs
- Manage the client mandate from product consulting perspective and ensure all their queries are addressed as expected.
- Effective resolution of operational queries raised by clients by using the platform and provide detailed explanations to the clients.
- Coordinate with Product and Release managers to prepare for new clients and new fund onboarding.
- Train clients on how to use the Arcesium platform effectively.
- Create detailed documentation for future reference.
- Escalate issues (if any) to internal teams/senior management, as necessary
- Understand the criticality of issues raised by client and work closely with TRMs to provide RCAs as needed
- Prepare various MIS reports for both internal and external users
- Support internal tech teams in operational activities and quicker resolution of open issues.
What you’ll need:
- A minimum MBA in financial discipline
- Proficient in Industry and domain knowledge
- Technical skillsets including knowledge of python and other languages (SQL or understanding of C) would be preferable.
- An outstanding academic background with a passion to work in fast paced and dynamic environment
- Exceptional verbal, written communication and interpersonal skills
- Ability to multitask and manage multiple deliverables
- A high level of personal maturity and a collaborative attitude
- Should be able to demonstrate delivering high-quality work under stringent deadlines
- Work experience between 2 to 4 years in financial services industry supporting Middle and back-office trade life cycle and/or interacting with Hedge Fund managers and other asset managers will be an advantage
- Knowledge of Treasury and/or Swaps, trade lifecycle.
Working hours: 8 PM to 5 AM IST (Permanent Night Shift)
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at [email protected] (US/UK), [email protected] (India) or [email protected] (Portugal/Sweden).
Arcesium is an equal opportunity employer.
Skills Required
- Minimum MBA in a financial discipline
- Proficiency in industry and financial-services domain knowledge
- Exceptional verbal, written, and interpersonal communication skills
- Ability to multitask and manage multiple deliverables
- Ability to deliver high-quality work under stringent deadlines
- High personal maturity and collaborative attitude
- Two to four years of financial-services experience supporting middle- and back-office trade lifecycle activities or interacting with hedge fund and asset managers
- Knowledge of Python and other programming languages
- Knowledge of SQL or understanding of C
- Knowledge of treasury, swaps, and trade lifecycle processes
Arcesium Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arcesium and has not been reviewed or approved by Arcesium.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, mental‑health programs, and protections for life, accident, and disability. The scope indicates strong support for physical and mental well‑being.
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Retirement Support — Retirement offerings include a 401(k) and a pension alongside financial protections such as life and disability insurance. These elements point to meaningful long‑term financial security within total rewards.
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Parental & Family Support — Parental leave is characterized as generous, with extended maternity and supportive paternity leave in some locations, plus family and adoption assistance. This family focus complements broader time‑off and caregiving supports.
Arcesium Insights
What We Do
Arcesium is a global financial technology and professional services firm, delivering post-investment and enterprise data management solutions to some of the world's most sophisticated financial institutions, including hedge funds, banks, institutional asset managers, and private equity firms. Expertly designed to achieve a single source of truth throughout a client's ecosystem, Arcesium's cloud-native technology is built to systematize the most complex workflows and help clients achieve scale. Building on a platform developed and tested by investment and technology development firm, the D. E. Shaw group, Arcesium was launched as a joint venture with Blackstone Alternative Asset Management. J.P. Morgan, another large client, later joined as our third partner. Today, Arcesium services over $679 billion in global client AUM with a staff of over 1,500 software engineering, accounting, operations, and treasury professionals.
