WellSky is seeking a Consultant I to join our team. As a Consultant, you will be responsible for leading the implementation of our software solutions for clients, ensuring successful deployment, customization, and adoption of the product. You will analyze the client's current state and determine how our software can be leveraged to meet their unique needs. This role requires an understanding of technical functionalities, project management skills, and the ability to collaborate effectively with clients and internal teams to deliver high-quality implementations on time and within budget.
A day in the life!
You will be responsible for the following:
- Assist project managers, project teams, and client personnel by taking direction to complete implementation tasks through the lifecycle of the project
- Participate in requirements gathering sessions, supporting the analysis of current software workflows, designs and mapping processes.
- Attend client meetings to understand their business processes and requirements for implementation.
- Serve as the primary point of contact for clients, offering routine consultation on software customization and configuration
- Provide hands-on training to designated client members, with the support of a senior Consultant, guiding them through the software's functionalities and features to ensure proficiency in utilization.
- Assist in conducting troubleshooting and issue resolution with the guidance of senior Consultants.
- Process tickets submitted by clients for Managed Services configurations and follow contracted requirements
Do you have what it takes?
Required Qualifications:
- Bachelor's degree in a related field or equivalent experience
- Ability to travel up to 50% of the time
- Previous experience in a healthcare setting
Do you stand above the rest?
Preferred Qualifications:
- Previous experience with CPR+ and/or CareTend
- Experience with Home Infusion or Specialty Pharmacy Software
- Experience implementing software
Additional job expectations applicable to this position include:
- Willingness to work additional or irregular hours as needed
- Working in accordance with corporate and organizational security policies and procedures
- Performing other responsibilities as assigned
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical, dental, and vision benefits
- Mental health benefits through TelaDoc
- Prescription drug coverage
- Generous paid time off, plus 13 paid holidays
- Paid parental leave
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide.
WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations.
Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
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