The is responsible for coordination and execution of project activities during implementation and training of software to clients implementing WellSky Home solutions. Ensure project success, satisfaction of contractual obligations, and transition of clients into a post-implementation client support program during the professional services engagement.
- Work directly with project managers, project teams and client personnel coordinating implementation tasks through the life cycle of the project
- Conduct client meetings to ensure the implementation tasks are executed properly
- Train customers to maximize the use of their system
- Maintain accurate and timely documentation of worked time and other client deliverables according to established standards and procedures to ensure proper billing and revenue recognition
- Configures solution per requirements gathered, including business process workflow design and mapping
- Internal and External Collaboration
- Prioritizing and Managing Assigned Work
- Creating a Best-In-Class Services Reputation
- Delivering High Impact Presentations
- Driving Successful Client Engagements
- Able to work in a fast-paced deadline-oriented environment
- 0-3 years relevant work experience in professional services, consulting or software delivery
- Able to transfer knowledge in workplace or classroom settings
- Must have excellent verbal and written communication skills
- Strong task management and people skills
- Excellent troubleshooting, listening and problem-solving skills
- Able to work in a fast-paced deadline-oriented environment
- Works well in a dynamic team environment
- Proficient Microsoft Office skills in Windows, Word, Excel, PowerPoint
- Able to travel up to 50% Additional travel may be required depending on customer needs
- Able to work in a fast-paced deadline-oriented environment
- Bachelor’s Degree in a business or technical field or equivalent experience preferred
- Experience in the Home Health and Hospice industries is preferred, but not required
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Prolonged periods of sitting at a desk working on a computer (laptop)
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
#LI-PG1 #remote
WellSky is a technology company leading the movement for intelligent, coordinated care worldwide. Our next-generation software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations solve tough challenges, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks, cell therapy labs, blood centers, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to ultimately help more people thrive.
We're looking for talented individuals who want to use their skills to build a strong, technology-driven company. We offer competitive salaries, great benefits, including generous paid time off programming, and a casual and fun environment that encourages quality, creativity, and excellence. Enjoy all we have to offer. We invite you to join us. Apply today!
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All U.S.-based employees must be fully vaccinated against COVID-19 unless a medical or religious exemption is approved.
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What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide.
WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations.
Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
