Consultant, Global Contingent Resources

Location(s):

Costa Rica

City/Cities:

Escazu

Travel Required:

Relocation Provided:

No

Job Posting End Date:

April 18, 2025

Shift:

Job Description Summary:

This role supports the company’s global Contingent Worker (CW) records and HRIS-Workday processes and assists staffing agency needs in Latin America & Western Europe. About 75% of the work involves CW Records & Tracking support, including handling complex CW inquiries, coordinating with the Workday team on CW projects, and updating intranet guides. The remaining 25% involves supporting staffing agency needs, coordinating CW-Staff Augmentation requisitions, and guiding managers on contracting tasks for resources required in Latin America and/or Western Europe.

What You'll Do For Us:

• Contingent Worker Data Management

• Responding to HR & Manager's CW processing & policy Questions either from direct inquiry or as Tier 2/3 support on manager inquiries

• Performing Workday User Acceptance Testing for Contingent Worker related Workday processes and change requests

• Supporting any CW initiatives that require updates to Workday data and/or coordination of data and actions for Workday mass uploads

• Coach & advise regarding requests related to managing CW populations

• Maintain Workday master data of Contingent Worker Employers/Suppliers and follow up on related question

• Contingent Labor Contracts for Latin America and Western Europe

• Coordinating staffing requisitions and related required process steps with hiring managers and agencies.

• Maintain points of contact of approved staffing agencies by country

• Maintain documentation of related contracts, requisitions, and work orders.

• Guide managers and agencies on any contract changes, renewals and contract close out.

• Meet monthly with the Contingent Worker Business Process Lead (CW BPL) and Regional CW SMEs to monitor and discuss CW related Workday & Help Ticket activity

Basic Requirements:

• Proficiency with Excel, including pivot tables and VLOOKUPs, for data analysis.

• Effective communication skills, both written and verbal, including doing business in English yet across regions and cultures.

• Experience in providing detailed and clear technical guides and training to others.

• Excellent organizational skills and attention to detail.

• Ability to work independently and as part of a team.

• A customer service attitude to respond positively and helpfully to internal requesters.

• Willingness to learn and apply new skills as needed.

• Familiarity or ability to learn and apply skills in data gathering (e.g. creating MS Forms) and data management

• Familiarity with Workday terminology and processes

• Familiarity with Contingent Labor agency contracts and/or typical talent acquisition processes (requisition, shortlisting, assessment, offer, required documents)

Skills:

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.