Consultant, EPSS System

Job Posting End Date:

Worker Type:

A. Key Responsibilities

The role is part of Enterprise Property and Strategic Sourcing Operations team in providing critical support for our production services with a specific focus on SAP ARIBA for Purchase to Pay, Guided Buying, Supplier Performance Management, Supplier Lifecycle, catalogues, cloud related system enhancements and reporting requirements. Other systems that will be supported cover expense management, corporate cards, invoice management and property related management.

• Ensure the SAP ARIBA systems is operating effectively and efficiently offering internal customers the highest level of service and functionality in relation to the purchase of external supplies or services.
• Maintain an understanding of external best practice and new developments within the sourcing and procurement field.
• Engender and model the culture of continuous sourcing service improvements for customers.
• Provide professional and ethical behaviour in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position.
• To conform with all internal operating policies and procedures relevant to the position.

Location: Ho Chi Minh City

B. Accountabilities and Qualification Requirements

Key tasks & Accountabilities

• Communicate and educate suppliers on catalogue requirements, content and format.
• Support and manage internal stakeholders & suppliers’ inquiries for new and existing catalogues, contract operationalization and onboarding
• Maintain process and record of all user needs, profiles and issues, such as to convert findings into continuous improvement opportunities
• Systems SLA KPIs monitored, reported and achieved performance expectations (up time)
• Ensure a better experience for colleagues and suppliers, better processes and removing legacy systems
• Ensuring an improved sourcing risk and control framework, assist in identifying new risks and ensure all risks have effective controls in place preferably addressed
• Maintain system Business Continuity Plans (BCPs) and other contingency for any system outages

Qualification Requirements

• 3 years’ experience working within technical suite of SAP Ariba with focus on Procure to Pay
• Understanding of Strategic Sourcing / Procurement or similar experience.
• Ability to provide L1 and helpdesk support and engage with L2 and L3 support services as required.
• Experience managing competing priorities while continuing to meet expectations of the customer and deliver exceptional service.
• Highly desirable if you have worked with systems for Expense Management, Corporate Card Management, Invoice Management, Tango Analytics and Vendor Management Systems

C. THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary
• 20-day paid annual leave and 7-day paid sick leave
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and occasional gifts of appreciation
• Extra benefits on your work anniversary

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Access to digital learning platform such as Udemy
• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
• Sponsored English course with native teachers
• Opportunity for training in Australia

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
• State-of-the-art & modern Agile office
• Food and beverages in the office pantry
• Employee Assistance Program to improve your physical and mental health
• Annual team activities and company events
• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.