Carnival UK are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking an Employee Relations Consultant to bring fresh insights and expertise to our People and Legal department.
Role Overview
Join our Employee Relations team as a trusted advisor to managers and stakeholders across our shoreside and fleet operations. You'll take ownership of a varied portfolio of ER cases, using your judgement and employment law expertise to help managers navigate complex people issues and reach fair, pragmatic and commercially balanced outcomes.
You’ll work in a fast-paced, complex and varied environment where no two days are quite the same. Some cases will genuinely make you stop and think, testing your judgement and employment law knowledge as you navigate our policy framework to find practical, balanced solutions. You’ll build strong stakeholder relationships and make a real difference across Carnival UK.
You’ll be responsible for:
Taking ownership of a varied, complex and sensitive ER casework for our shoreside and fleet operations, including disciplinary, grievance, investigations, absence, performance and capability matters
- Advising and coaching managers while balancing business risks to support them to reach fair, legally sound, and pragmatic outcomes
- Applying UK employment law and ER best practice to assess risk and support effective decision-making
- Building trusted relationships with managers, stakeholders and People Team colleagues across our shoreside and fleet operations
- Contributing to continuous improvement, sharing learning and identifying opportunities to improve ways of working
This role is positioned at CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.
What You'll Bring
- Strong ER case management experience, with the confidence to independently manage complex and sensitive matters
- Proven ability to advise, coach and constructively challenge stakeholders, building credibility and providing clear, pragmatic guidance
- Sound working knowledge of UK employment law, with the ability to assess risk and translate legal principles into clear, practical advice
- Strong judgement and problem-solving skills, with the ability to balance employee, legal and business considerations
- Strong written and verbal communication skills, with the ability to communicate effectively with stakeholders at all levels
- A proactive and resilient approach, with the ability to manage competing priorities in a fast-paced environment
- Demonstrable ER expertise and practical experience, ideally supported by a CIPD qualification (Level 5 or above) or equivalent professional experience
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about People and looking for an opportunity to grow, we’d love to hear from you.
Why Join Us?
Working with us means more than just a role in the People team. It’s about being part of a team that values well-being and personal growth.
Read our employee experience guide to learn more about life as a Carnival UK colleague here.
Here’s what we offer:
- Employee Discounted Cruising plus Friends and Family offers
- Annual bonus
- Minimum 25 days leave, bank holiday allowance and holiday trading scheme
- Regular office events including live entertainment, lifestyle events and charity partner fundraisers
- Extensive learning and development opportunities
- Employee-led networks
- Employee Assistance and Wellbeing programmes
- Company paid Health Cash Plan and health assessment
- In-house Occupational Health help and access to digital GP
- Life Assurance
- Parental and adoption leave
- Employee Shares Plan
- Onsite restaurant offering range of healthy cooked and grab and go meals
- Contributory Defined Contribution Pension scheme
Take the next step
Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. Don’t miss out on this opportunity to join a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Recruitment Journey
For more information on your recruitment journey, please visit our Candidate Journey Map..
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About Us
Skills Required
- Strong employee relations case management experience, including complex and sensitive matters
- Experience advising, coaching, and constructively challenging stakeholders
- Working knowledge of UK employment law and ability to assess risk
- Strong judgement and problem-solving skills
- Strong written and verbal communication skills
- Proactive and resilient approach to managing competing priorities
- Demonstrable employee relations expertise and practical experience
- CIPD qualification at Level 5 or above, or equivalent professional experience
Holland America Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Holland America Group and has not been reviewed or approved by Holland America Group.
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Wellbeing & Lifestyle Benefits — Travel privileges, cruise discounts, and company-paid travel stand out as distinctive perks that add meaningful value, especially for those who enjoy cruising and international work. Paid training, tuition assistance, and development support further strengthen the overall package for many shoreside roles.
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Healthcare Strength — Health coverage is presented as part of a solid, comprehensive package for eligible full-time employees, with onboard medical care available for shipboard staff. Despite role-based variations, healthcare benefits remain a core component of total rewards.
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Retirement Support — A 401(k) plan and, in some roles, an employee stock-purchase plan provide structured retirement savings opportunities. These programs contribute to a competitive offering for eligible shoreside employees.
Holland America Group Insights
What We Do
Holland America Group is a cruise operator serving brands including Princess Cruises, Holland America Line, Seabourn, and P&O Australia. Its flagship, Holland America Line, has been a leader in cruising for over 150 years, providing more than 500 annual sailings across seven continents. The group is committed to creating once-in-a-lifetime experiences through excellence in service and exploration of exotic destinations worldwide.
