The E-Workplace Clients team is responsible for provisioning, managing, and supporting end-user devices across Colruyt Group, including Windows and macOS laptops and desktops. The team delivers both operational support and project-based services, while providing Level 2 and Level 3 support through Incident, Problem, and Change Management processes.
As a Consultant - Client Infrastructure, you will play a key role in designing, deploying, securing, managing, and supporting the Windows client environment. You will work closely with infrastructure, security, application, and business teams to enhance the end-user computing experience.
Experience
6-10 years of experience in End User Computing (EUC), Windows Client Engineering, or Workplace Infrastructure Management.
Requirements
- Design, build, deploy, and maintain Windows 10 and Windows 11 endpoint solutions using Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM).
- Configure and maintain compliance policies, configuration profiles, security baselines, and application deployment policies.
- Manage device lifecycle activities including Windows Autopilot, OSD, software deployment, patch management, and driver/firmware updates.
- Implement and support endpoint security solutions, compliance, patching, and vulnerability remediation using Microsoft Defender for Endpoint and related Microsoft technologies while proactively driving security improvements.
- Build and maintain Windows client infrastructure solutions and support Windows 10 to Windows 11 migration initiatives including application compatibility validation and user readiness activities.
- Support Windows kiosk configurations and shared device solutions.
- Troubleshoot complex Windows, endpoint, networking (DNS/DHCP/VPN), and application-related issues.
- Provide Level 3 support for workplace services, perform root cause analysis, and implement sustainable solutions for recurring issues.
- Plan, review, test, and implement changes related to end-user computing services while maintaining technical documentation and knowledge articles.
- Manage software distribution and endpoint configuration using Intune and MECM/SCCM.
- Support application packaging, testing, and deployment using technologies such as AdminStudio, InstallShield, MSIX, App-V, and PowerShell.
- Contribute to modern workplace initiatives and cloud-first endpoint management strategies and develop automation solutions and continuously improve endpoint management processes using PowerShell scripting.
- Collaborate closely with Infrastructure, Security, Networking, and Application teams to deliver secure, modern, and reliable workplace services.
- Participate in the team's business-hours support rotation (Ombuds) as per the team roster.
- Communicate effectively with stakeholders and provide timely updates on incidents, projects, and operational activities.
- Contribute to continuous improvement initiatives across End User Computing services.
What are the expectations from you?
- Strong project-oriented mindset with experience in planning, estimation, milestone tracking, and execution.
- Ability to work effectively in a complex and changing environments.
- Excellent verbal and written communication skills in English.
- A self-driven individual who can think ahead, takes
proactive approach, quick learner and having a strong sense of ownership.
- Ability to build strong professional relationships across teams and organizational levels.
- Customer-centric approach with respect for governance and compliance.
- Commitment to continuous learning and improvement.
- Proficiency in Microsoft Office applications, particularly Word and Excel.
- A professional and a strong believer in people and
organizational values, viz. respect towards individuals, teamwork, readiness to
serve, bearing a cost/benefit mind set (as if you are spending your own money),
efficiency with simplicity, open communication while respecting
privacy/confidentiality.
Personal Attributes
We value professionals who demonstrate:
- Respect for individuals and teamwork
- Customer-centric thinking
- Ownership and accountability
- Simplicity and efficiency
- Open and transparent communication
- Continuous improvement mindset
- Strong collaboration and stakeholder management skills
Skills Required
- 6-10 years of experience in End User Computing, Windows Client Engineering, or Workplace Infrastructure Management
- Microsoft Intune experience
- Windows Autopilot experience
- Windows 10 and Windows 11 administration
- PowerShell scripting
- Microsoft Defender for Endpoint
- Patch and vulnerability management
- Operating System Deployment experience
- Active Directory and Group Policy Management
- ServiceNow experience
- Basic networking knowledge, including DNS, DHCP, and VPN
- Microsoft Endpoint Configuration Manager or SCCM experience
- Strong project-oriented mindset, including planning, estimation, milestone tracking, and execution
- Excellent verbal and written English communication skills
- Proficiency with Microsoft Office, particularly Word and Excel
- macOS administration and Jamf experience
- Mac device management and packaging
- Windows kiosk solutions
- MSIX, App-V, RoboPack, AdminStudio, or InstallShield packaging experience
- Driver, firmware, and hardware management experience
- Video conferencing solutions, including Yealink
- Scala Players experience
- Microsoft certifications related to SCCM/MECM or Windows 10
What We Do
Colruyt Group operates in the food and non-food distribution sector in Belgium, France and Luxembourg with more than 700 own stores and over 1.000 affiliated stores. In Belgium, this includes Colruyt Lowest Prices, Okay, Comarkt, Bio-Planet, Cru, Bike Republic, Zeb, PointCarré, The Fashion Store and the affiliated stores Spar and PointCarré. In France, in addition to Colruyt stores and DATS 24 filling stations, there are also affiliated Coccinelle, Coccimarket, Panier Sympa, Épi Service, VivÉco and PointCarré stores. Jims operates fitness clubs in Belgium and Luxembourg. Newpharma is the Belgian online pharmacy of Colruyt Group. Solucious and Culinoa deliver foodservice and retail products to professional customers in Belgium (hospitals, SMEs, hospitality industry, etc). The activities of Colruyt Group also comprise printing and document management solutions (Symeta Hybrid). Colruyt Group also holds interests, including in Virya Energy (to which DATS 24 belongs since June 2023), Dreamland and Smartmat (known from Foodbag). The group employs more than 33.000 employees and recorded a EUR 10,8 billion revenue in 2023/24. Colruyt Group NV is listed on Euronext Brussels (COLR) under ISIN code BE0974256852. Company No. 0880.364.278 [email protected]
