We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
As a member of CIBC’s Client Account Management, Business Intelligence team, you'll advance business intelligence by delivering actionable insights through data analysis. You'll leverage analytical techniques such as pattern recognition, data mining, and data storytelling to equip senior management with information for informed decision-making. Your responsibilities include providing data-driven insights, translating business requirements into effective dashboards, recommending improvements across key performance indicators, and conducting in-depth analysis to resolve data issues. You'll work independently to research analytics industry best practices, recommend enhancements and automation, and standardize data processes to drive strategic value for the department.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
Business Intelligence - Identify insights and make recommendations based on data analysis to enhance business decision-making.
Strategic Thinking Approach - Drive, manage, and execute data and reporting projects and initiatives in alignment with CIBC’s strategy, supporting business goals, objectives, and key performance indicators. Demonstrate the ability to think strategically, recognize early patterns in data enhancements and automation, and deliver strategic change across the enterprise.
Relationship Management - Manage relationships between Data & Reporting and various partners across the bank, with a strong focus on client experience and collaborative success. Build internal and external relationships as needed to ensure we provide the right level of service to our leadership team and business partners.
Communication - Possess excellent verbal and written communication skills to effectively articulate ideas and opinions, including those involving analysis, processes, and technology solutions to audiences with diverse backgrounds. Produce a variety of business presentations and documents that demonstrate command of language, clarity of thought, and orderliness of presentation.
Values, Integrity, and Trust - Demonstrate unwavering integrity and a commitment to ethical conduct in all interactions. Foster a culture of trust and accountability by consistently upholding CIBC’s values and acting with transparency and respect.
Reporting - Oversee the delivery of new reports and conduct thorough analysis to ensure data accuracy and timeliness. Support the tracking and communication of performance metrics.
Who you are
Risk or Collections Professional. You bring over 3 years of experience in credit risk or collections or possess a minimum of 5 years of business intelligence expertise within the banking sector or a leading financial institution.
Technical Proficiency. Skilled in programming languages such as SQL, PySpark, and Python, with hands-on experience using analytical tools including SAS, Databricks, Alteryx, as well as visualization and automation platforms like Power BI and Power Apps.
Problem Solver. You demonstrate exceptional critical thinking, problem-solving, and decision-making abilities, with a proven track record of independently identifying and analyzing business challenges and recommending effective solutions.
Certifications as an Asset. Certifications in Microsoft Power BI, Microsoft Power Automate, Databricks Developer for Apache Spark, or Databricks Data Engineer are considered valuable assets.
Outstanding Communication Skills. You excel at producing clear, concise business documents and can effectively communicate verbally, adapting your tone, style, and structure to suit your audience.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Expected End Date
2026-07-06Job Location
Toronto-CC East 12th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Machine Learning (ML), Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical AnalysisSkills Required
- 3+ years experience in credit risk or collections OR minimum 5 years business intelligence experience within banking or a financial institution
- Proficiency in SQL, PySpark, and Python
- Hands-on experience with SAS, Databricks, and Apache Spark
- Experience using Alteryx for data preparation and automation
- Experience building dashboards and visualizations with Power BI and developing apps with Power Apps
- Strong critical thinking, problem-solving, and decision-making skills
- Excellent verbal and written communication; ability to produce clear business presentations and documents
- Legally eligible to work at the specified location (valid work or study permit where applicable)
- Certifications in Power BI, Power Automate, Databricks Developer for Apache Spark, or Databricks Data Engineer
What We Do
CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada
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