Consultant, Access Quality Control Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Consultant, Access Quality Control Management, you'll support a key governance and control function through ongoing access reviews and validation activities that help maintain audit readiness. You'll act as a liaison with our Governance and Control partners on time-sensitive requests, including audit artifacts, audit reviews, follow-ups, and inquiries. In this role, you'll contribute to key business initiatives, support audit walkthroughs, and provide IT risk and audit-related consultation to stakeholders. You'll also conduct ongoing reviews to identify process improvement opportunities and work closely with internal teams to help ensure controls, procedures, and best practices are consistently followed. Through your analysis and collaboration, you'll help strengthen control effectiveness and support a strong, well-managed operating environment.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How you'll succeed

• Access review and validation - Conduct ongoing access reviews and validation activities to support key controls in scope for audit. Help ensure review outputs are accurate, complete, and aligned to established policies and procedures.

• Audit and control support - Partner with Governance and Control teams to respond to time-sensitive audit requests, including artifacts, walkthroughs, follow-ups, and stakeholder inquiries. Support a well-managed audit environment through organized, timely, and high-quality documentation.

• Analysis and reporting - Monitor activities and analyze data to identify trends, validation issues, and opportunities to improve existing procedures. Prepare clear communications, reporting, and presentations that help stakeholders understand findings and recommended actions.

• Process improvement - Review existing processes on an ongoing basis to identify efficiencies, reduce end-user issues, and strengthen controls. Recommend and support improvements that enhance consistency, risk management, and operational effectiveness.

• Collaboration and guidance - Build strong working relationships across teams to support the delivery of required work items and resolve operational or process-related challenges. Contribute to a collaborative team environment by sharing knowledge and supporting colleagues when needed.

Who you are

• You have relevant experience. You bring at least 5 years of experience working with ServiceNow and a strong understanding of access reviews, governance, and control-related processes. Must have at least 3 years experience in application provisioning. Familiarity with CIBC logical security standards and access policies is an asset in helping you succeed quickly in the role.

• You're technically skilled and analytical. You have advanced Microsoft Excel skills, including macros and Visual Basic Scripting (VBScript), Python, and you're comfortable working with data to identify trends, issues, and improvement opportunities. Experience building dashboards in Power BI is an asset. Basic understanding of Active Directory and Microsoft Entra ID would be an asset.

• You understand risk and compliance. You have experience working with internal and external audit teams and a strong understanding of compliance requirements, risk controls, and Sarbanes-Oxley (SOX) considerations. You also understand end-user application security access provisioning processes and the importance of a disciplined control environment.

• You're organized and deliver with accuracy. You have strong planning, organization, and time management skills, with the ability to manage multiple priorities and meet defined service level agreements (SLAs). You bring a thoughtful, proactive approach to your work and maintain high-quality standards under pressure.

• You communicate and collaborate effectively. You have strong interpersonal, influencing, and relationship-building skills, and you're able to communicate complex information clearly and confidently. You work well with individuals and teams across the organization to drive positive outcomes.

• You have the right education and credentials. You have a degree or diploma in Computer Science, Business, or a related field. A Certified Identity and Access Manager (CIAM), Certified Information Systems Auditor (CISA), or Certified Information Systems Security Professional (CISSP), Certified in Cybersecurity (CC), or Systems Security Certified Practitioner (SSCP) designation is an asset.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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