Consulente Social Media con Italiano

Posted 21 Days Ago
Be an Early Applicant
Lisbon, PRT
In-Office
Entry level
HR Tech • Professional Services • Software • Consulting
The Role
Provide customer support in Italian (and English) via phone, chat and email. Resolve issues, follow brand guidelines, log interactions, collaborate with the team, and work shifts while relocating to Portugal.
Summary Generated by Built In

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Lisbon, Portugal for a role as a Consulente Social Media con Italiano.

Why a Consulente Social Media con Italiano role is great for your professional and personal development:

• Live in Lisbon, Portugal and embrace multicultural experiences

• Represent a global brand

• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude

• Solving problems and creating positive experiences for every customer you speak with

• Following the brand's guidelines and quality standards on every interaction

• Logging and updating customer interactions in the relevant systems

• Working closely with your team to keep improving the service you provide


Requirements

What do you need to be successful at this job?

    • Language Maestro: Fluent in Italian, good English
    • Tech Savvy: Curious about the latest tech
    • Customer Charmer: Experience is a bonus
    • Communication Virtuoso
    • Empathy Expert

Benefits

What do you need to be successful at this job?

• Language Maestro: Fluent in Italian, good English

• Strong communication and active listening skills

• A problem-solving, can-do mindset

• Comfortable using computer systems and multitasking between tools

• Patience, empathy and a positive attitude

• Availability to work in shifts

• High school diploma or equivalent

• Clean criminal record

• B2+ English level

• Availability to relocate to Portugal (Lisbon, Porto, Setúbal or Covilhã)


Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World


Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.


Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.


Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.


Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.


Your Next Job, Without Boundaries! 🌍


Skills Required

  • Fluent in Italian
  • B2+ English level
  • Comfortable using computer systems and multitasking between tools
  • Strong communication and active listening skills
  • Empathy, patience and a positive attitude
  • Availability to work in shifts
  • High school diploma or equivalent
  • Clean criminal record
  • Experience in customer service
  • Availability to relocate to Portugal (Lisbon, Porto, Setubal or Covilha)
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The Company
30 Employees

What We Do

Atlean World is an international HR SaaS consultancy and recruitment agency that focuses on multilingual markets. They aim to promote multicultural environments as the new reality by streamlining the recruitment journey through advanced technology and AI tools, while maintaining a human-centric approach to support both candidates and clients in their global career and talent acquisition needs.

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