Consolidated Systems Monitoring Administrator - Senior (Government)

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McLean, VA, USA
In-Office
89K-147K Annually
Senior level
Internet of Things • Mobile • Retail
The Role
Provide 24x7 monitoring for client/server and network operations, perform initial troubleshooting and anomaly analysis, generate and route Maximo tickets, maintain logs and SOPs, work a rotating Panama schedule onsite, and collaborate with management and network professionals.
Summary Generated by Built In

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.  

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Consolidated Systems Monitoring Administrator to provide 24x7 monitoring of server and network operations.

Job Duties/Responsibilities:

  • Provide 24 x 7 monitoring support to Client/Server and Network Operations.
  • All candidates must work a rotating panama schedule.
  • Take appropriate action to maintain system availability.
  • Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
  • Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
  • Remain current in with Standard Operating Procedures, System manuals and control logs.
  • Maintain accuracy of all System Analysts task.
  • Continue to develop state of the art knowledge and skills as required for the evolving technical environment.

Required Clearance:

TSSCI with poly (#tssci) (polygraph)

Required Qualifications:

  • Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
  • Excellent interpersonal skills.
  • Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
  • Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.

Our Consolidated Systems Monitoring Administrator's earn between $89,200 - $147,060. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Mclean, Virginia

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

Skills Required

  • TS/SCI with Polygraph clearance
  • Experience with Maximo
  • Experience with HP OpenView
  • Experience with Lotus Notes (databases and email)
  • Total of 10 years applicable experience (or degree-equivalent combination)
  • Ability to work a rotating Panama schedule (24x7 monitoring)
  • Must be onsite at customer location minimum 5 days per week (McLean, VA)
  • Excellent interpersonal and teamwork skills

AT&T Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AT&T and has not been reviewed or approved by AT&T.

  • Healthcare Strength Health coverage spans medical, dental, vision, and mental health services, plus a personal healthcare team, wellness apps, and supplemental options such as fertility care, cancer support, doula services, and wigs for chemotherapy. These comprehensive offerings are portrayed as supporting a wide range of employee needs.
  • Leave & Time Off Breadth Paid time off includes vacation, holidays, sick days, caregiver time, parental leave, and adoption assistance, with some roles reaching about 23 days of PTO after several years. Community volunteer days and flexible time off options add further support for work-life balance.
  • Wellbeing & Lifestyle Benefits Employees receive sizable service discounts like 50% off most wireless plans and broadband, along with savings on travel, event tickets, and insurance. Additional workplace perks such as hybrid work models and relocation assistance contribute to overall value.

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