Consolidated Systems Monitoring Administrator - Senior (Government)

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McLean, VA, USA
In-Office
89K-147K Annually
Senior level
Internet of Things • Mobile • Retail
The Role
Provide 24x7 monitoring and initial troubleshooting for client/server and network operations. Log outages, generate and route Maximo tickets, follow SOPs, and work a rotating schedule to maintain system availability while coordinating with management, network professionals, and customers.
Summary Generated by Built In

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Consolidated Systems Monitoring Administrator to provide 24x7 monitoring of server and network operations.

Job Duties/Responsibilities:

  • Provide 24 x 7 monitoring support to Client/Server and Network Operations.
  • All candidates must work a rotating panama schedule.
  • Take appropriate action to maintain system availability.
  • Analyze system anomalies, perform initial troubleshooting, generate and route Maximo tickets to the appropriate service providers for timely work-off.
  • Maintain current and accurate logs, accurately documenting all system outages and pertinent follow-up information as required.
  • Remain current in with Standard Operating Procedures, System manuals and control logs.
  • Maintain accuracy of all System Analysts task.
  • Continue to develop state of the art knowledge and skills as required for the evolving technical environment.

Required Clearance

TS/SCI with poly (#tssci) (#polygraph)

Required Qualifications:

  • Experience with the following applications: Maximo, HP Openview, Lotus Notes databases and email.
  • Excellent interpersonal skills.
  • Ability to work closely with CSM Management, Client/Server & Network professionals and the customer community.
  • Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.

Our CSM Systems Administrator Senior's earn between $89,200 - $147,060. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available)

Weekly Hours:

40

Time Type:

Regular

Location:

Mclean, Virginia

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Skills Required

  • TS/SCI security clearance with polygraph
  • Experience with Maximo
  • Experience with HP OpenView
  • Experience with Lotus Notes databases and email
  • Minimum total of 10 years applicable experience (degree/work history combination accepted)
  • Excellent interpersonal skills and ability to collaborate with management, client/server and network professionals
  • On-site presence at customer site minimum 5 days per week; must work rotating panama schedule

AT&T Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AT&T and has not been reviewed or approved by AT&T.

  • Healthcare Strength — Health coverage spans medical, dental, vision, and mental health services, plus a personal healthcare team, wellness apps, and supplemental options such as fertility care, cancer support, doula services, and wigs for chemotherapy. These comprehensive offerings are portrayed as supporting a wide range of employee needs.
  • Leave & Time Off Breadth — Paid time off includes vacation, holidays, sick days, caregiver time, parental leave, and adoption assistance, with some roles reaching about 23 days of PTO after several years. Community volunteer days and flexible time off options add further support for work-life balance.
  • Wellbeing & Lifestyle Benefits — Employees receive sizable service discounts like 50% off most wireless plans and broadband, along with savings on travel, event tickets, and insurance. Additional workplace perks such as hybrid work models and relocation assistance contribute to overall value.

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