Conseiller(ère) principal(e), Indemnisation – Cautionnement et Assurance-crédit
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
94,200 - 115,200Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
12%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
Nous sommes à la recherche d’un(e) conseiller(ère) principal(e), Indemnisation – Cautionnement et Assurance-crédit pour notre équipe grandissante pour notre bureau de Montréal ou de Québec!
À ce titre, vous ferez partie d’une équipe de l’indemnisation des plus performantes au sein de l’industrie. Relevant de la directrice, Indemnisation – Cautionnement et Assurance-crédit, au Québec, vous serez responsable de gérer et d’analyser les réclamations cautionnement et assurance-crédit. Les gens compteront sur vous pour assurer rigueur et minutie dans votre analyse des dossiers, notamment en ce qui concerne l’admissibilité des réclamations ainsi des mesures à prendre afin de minimiser les pertes pour Intact tout en assurant le respect de ses obligations. Vous évoluerez ainsi dans un milieu à la fois enrichissant et axé sur les résultats, où vous contribuez à l’atteinte des objectifs de rentabilité et de traitement des réclamations.
NOTE : Le niveau de rôle offert sera déterminé en fonction des compétences, de l’expérience et du parcours académique.
Ce que vous ferez :
- Analyser les réclamations dans les dossiers cautionnement et assurance-crédit.
- Élaborer et établir une stratégie pour minimiser les pertes, tout en respectant les obligations d’Intact.
- Assurer le recouvrement des sommes payées par Intact.
- Coordonner la gestion de dossiers de litige complexes ainsi que les aspects techniques et financiers des dossiers.
- Gérer tous les aspects des dossiers de réclamation, incluant le volet administratif, et assigner efficacement certaines tâches aux différents membres de l’équipe (avocats, ingénieurs, comptable).
- Noter et communiquer en temps opportun et de façon efficace toutes les mesures prises dans un dossier afin d’étayer les décisions prises.
- Rendre des comptes régulièrement à l’équipe de direction.
- Collaborer étroitement avec l’équipe de la souscription.
- S’acquitter d’autres tâches connexes, au besoin.
Ce que vous mettrez à profit :
- Diplôme d’études postsecondaires en droit, en ingénierie, administration des affaires, en finance ou en comptabilité.
- Cinq ans ou plus d’expérience pertinente sur le marché du travail.
- Professionnalisme, flexibilité et excellent service à la clientèle.
- Excellent esprit d’analyse et de prise de décision.
- Compétences solides pour la négociation et la communication.
- Bon sens de l’organisation, minutie et souci de rigueur.
- Capacité à travailler sous pression et à respecter les échéanciers.
- Capacité à travailler efficacement en équipe, notamment avec l’ensemble des collaborateurs clés à l’interne (souscripteur, avocat, comptable, ingénieur, etc.).
- Expérience en indemnisation cautionnement ou assurance-crédit, un atout.
- Bilinguisme requis (français / anglais).Nécessité de traiter des dossiers de réclamations d’une clientèle anglophone sur une base régulière.
- Permis valide d’expert en sinistre en assurance biens et responsabilité civile des entreprises délivré par l’Autorité des marchés financiers (AMF) (détenu ou à obtenir).
#LI-LA1
#LI-Hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
Skills Required
- Post-secondary diploma in law, engineering, business administration, finance or accounting
- Five years or more of relevant work experience
- Professionalism, flexibility and excellent customer service
- Strong analytical and decision-making skills
- Strong negotiation and communication skills
- Good organization, attention to detail and rigor
- Ability to work under pressure and meet deadlines
- Ability to work effectively in a team with internal partners (underwriter, lawyer, accountant, engineer)
- Experience in surety claims or credit insurance
- Bilingualism required (French and English) with regular handling of anglophone claimants
- Valid expert claims licence in commercial property and liability insurance issued by the AMF (held or to obtain)
Intact (intactfc.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).
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Fair & Transparent Compensation — Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
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Retirement Support — Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.
Intact (intactfc.com) Insights
What We Do
We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise
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