Conseiller commercial polyvalent

Posted 4 Days Ago
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Melun, Seine-et-Marne, Île-de-France
In-Office
Junior
Software • Travel
The Role
The Rental Sales Agent will handle reservations, maximize sales opportunities, provide exceptional customer service, and support branch operations.
Summary Generated by Built In
Job Description

Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our team, where you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities.

Key Responsibilities:

  • Handle reservations and process rental agreements with accuracy and professionalism.

  • Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.

  • Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.

  • Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.

  • Adhere to all rental policies and procedures to ensure smooth and compliant transactions.

  • Assist customers by identifying any additional services or products that may enhance their rental experience.

  • Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.

  • Support branch operations by performing additional duties as requested by management.

What We’re Looking For:

  • Sales Background: Proven sales experience in a dynamic, fast-paced environment.

  • Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.

  • Strong customer service skills and the ability to communicate professionally.

  • A sales-driven attitude with a focus on meeting and exceeding targets.

  • Ability to work efficiently in a fast-paced, customer-focused environment.

  • Attention to detail and a commitment to providing accurate and timely service.

Why Join Us?

  • Be part of a dynamic team that values customer satisfaction and professional growth.

  • Play a key role in enhancing the customer experience while contributing to the company’s success.

  • Enjoy opportunities for career development within a fast-growing company.

If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

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The Company
HQ: Paris
9,342 Employees

What We Do

Europcar Mobility Group is the European N°1 in vehicle rental, with the ambition to become a leader in dedicated, sustainable mobility services in the years to come. The Group offers a wide range of car and van rental services: be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, for businesses and individuals, relying on a fleet equipped with the latest engines including more and more "green" vehicles (EVs, PHEVs). It operates distinctive brands, responding to differentiated needs, use cases and expectations in terms of level of service: Europcar® - the European leader of car rental and light commercial vehicle rental, Goldcar® - the lowcost leader in Europe, and Ubeeqo® – one of the European leaders of roundtrip car-sharing (BtoB, BtoC). Customers’ satisfaction is at the heart of the Group’s ambition and that of its more than 8,000 employees, everywhere Europcar Mobility Group delivers its mobility solutions, thanks to a strong network in 140 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners).

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