There is an opening for a Configuration Specialist
The role exists within the newly formed Professional Services team, that brings together all functions which deliver the product configuration, implementation, and training services to our customers.
It is part of an ambitious new program building our future which sees the Solera business move to vertical functional teams to support the OneSolera vision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
What You’ll Need
- Good expert level understanding (2 years minimum) of software programming (javascript), HTML, CSS, XML - configurator should know how to write expressions in pseudo-code, target task and case data
- Able to take user stories, and requests for change, to configure and prepare systems for Solera customers.
- Analytical approach – a configurator must be able to problem-solve through the application of logic. The role of the configurator is in many ways the role of a detective, following through each problem from end result all the way back to the root cause
- Attention to detail at all times - a misplaced comma can completely break a workflow
- Working under pressure - deadlines are often tight and mission-critical
- Willingness to learn and cooperate - understanding what other team members are doing, how they are solving problems is always best practice
- Understanding of implications of changes - the person must be able to think beyond the immediate change they plan to make and assess the risk to other projects
- Build positive and collaborative relationships globally with key stakeholders
- Understand legacy vs modern SDLC lifecycles so as to be able to adapt to both.
- Enjoy working as part of a global multilingual team.
What You’ll Bring
- End to End thinking – connecting the dots
- Interpersonal skills - collaboration, facilitation, and negotiation skills
- Excellent written and verbal communication skills
- Ability to explain complex workflows and solution in a way that non-technical people may understand
- Strong ability to drive the adoption of the Solera Architectural Manifesto
- Qualified and experienced in delivery mechanisms, Agile methodologies and performance frameworks across global products.
- Obsessed with product deliveries to time and budget following a “client comes first” approach.
- English language
BASIC QUALIFICATIONS
- A solid track record of developing and working on successful software solutions using agile methodologies
- Collaborative team player that can work within cross-functional teams to deliver solutions on time and above expectations
- Strong creative problem-solving and analytical skills to identify opportunities and pain-points through research, data and customer insights
- Comfortable to work with a high degree of independence and responsibility – A configurator will work across multiple projects and must be autonomous in their day to day activities.
- An attitude of strong business acumen, results orientation and decision-making skills
- Excellent written and communication skills
- Requires a MS/BS degree, Computer Science or equivalent preferred
- Collaborative team player that can work within cross-functional teams to deliver solutions on time and above expectations
Top Skills
What We Do
Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.
